Inventory & Logistics Coordinator

Odyssey Logistics•New Milford, CT

22h•Onsite

About The Position

Odyssey Logistics is a global logistics and supply chain partner helping businesses optimize performance through fully integrated, end-to-end solutions. We connect transportation, technology, and expertise across a broad network of services including 3PL and 4PL managed services, multimodal and intermodal transport, warehousing, trucking, Jones Act Ocean, and customs brokerage, ensuring goods move reliably, efficiently, and intelligently around the world. Today, Odyssey supports more than 6,000 customers globally, delivering scalable, data driven solutions across complex supply chains. What started with a single client has grown into a dynamic, evolving organization focused on performance, precision, and long-term partnership. Our work is complex, fast moving, and highly collaborative. Success here requires people who think strategically, operate with urgency, and navigate across functions to solve real business challenges. We value individuals who take ownership, challenge the status quo, and turn insight into action. Our culture is grounded in five core values: Win Together, Innovate Boldly, Drive Results, Customer Centric, and Guide with Care. These are not just principles; they shape how we make decisions, partner with customers, and show up for each other. At Odyssey, you are not just part of a company; you are part of building what comes next.

Requirements

High school diploma or equivalent required
Minimum of 1–2 years of experience in inventory coordination, inventory control, or warehouse operations, and customer service
Experience processing orders, managing back orders, and maintaining accurate inventory records
Strong attention to detail with the ability to identify and correct inventory discrepancies, labeling issues, and product errors
Ability to generate and review inventory, receiving, open order, and quality-related reports
Strong customer service and communication skills with the ability to respond professionally to internal and external customers
Ability to manage multiple priorities, follow up on time-sensitive orders, and work effectively in a fast-paced warehouse environment
Comfortable entering and updating inventory information in database or inventory management systems
Basic proficiency with Microsoft Office, including Excel and Outlook
Strong organizational, problem-solving, and time-management skills
Ability to work collaboratively with Customer Service, Receiving, Production, and other operational teams
Ability to lift up to 50 lbs. and stand for extended periods as required
All applicants must be currently authorized to work in the United States.
Employment is contingent upon successful completion of a background check and a 5-panel drug test, including marijuana.

Responsibilities

Offer superior customer service to internal and external customers
Respond to customers’ inquiries in a timely and professional manner.
Process bulk orders daily or as needed.
Manage back orders by running the open orders report at the time the receiver is entered to make sure all orders are processed.
Process error reports as necessary.
Proactively follow up on bulk orders to meet customer requirements.
Reporting as needed based on customer requirements and manager: Bulk inventory report, Bulk Open Orders report, Combined inventory report, Receiving reports, QC report
Input inventory into the database that is received daily.
Manage the COA (Certificate of Analysis) or other types of literature per customer requirements.
Adjust current inventory for labeling errors, missing product, returns.
Update current inventory stock based on the customer’s request to change the expiration date, discontinue product, QC material.
Provide support to CSR, Product Coordinator, Receiving, and Production.