Inventory Flow Manager

Billy Reid • Conyers, GA

3d • Onsite

About The Position

The Inventory Flow Manager owns the flow of Billy Reid product and orders, from inbound receipts to delivery, across wholesale, e-commerce, and retail replenishment. The role keeps orders accurate, on time, and compliant, and is the day-to-day link between customers, the fulfillment partner, and internal teams. Success is measured on inventory accuracy across systems, fill rate, on-time delivery and minimizing retailer chargebacks.

Requirements

• 5+ years in order management, inventory flow, or supply chain, ideally in apparel or consumer goods.
• Working knowledge of wholesale EDI (850 PO, 856 ASN, 810 invoice) and department store compliance requirements.
• Hands-on ERP experience (NetSuite preferred) and familiarity with e-commerce platforms (Shopify preferred).
• Experience working with a 3PL or warehouse management system.
• Strong Excel skills (pivot tables, lookups) and comfort reconciling data across systems.
• Clear communicator who stays organized under deadline pressure.

Nice To Haves

• Bachelor's degree in supply chain, business, or a related field.
• Experience with a returns platform and multi-channel inventory allocation.
• Experience supervising or training a small team.

Responsibilities

• Manage the inventory pipeline from production and inbound shipments through receipt at the fulfillment partner.
• Match incoming receipts to demand: open wholesale orders, store replenishment, and e-commerce.
• Release orders to the fulfillment partner in line with ship windows, priorities, and available inventory.
• Flag receipt delays and inventory gaps early, and recommend order, allocation, or ship-date changes.
• Receive and confirm wholesale purchase orders, including EDI orders from department store and specialty accounts.
• Manage ship windows, cancel dates, and order changes; communicate risks to accounts and sales early.
• Ensure compliance with retailer routing guides, labeling, ASN, and invoicing requirements.
• Track and dispute chargebacks, and fix the root causes to prevent repeats.
• Monitor order flow from the e-commerce platform to fulfillment; resolve stuck, held, or failed orders daily.
• Coordinate store replenishment and inter-store transfers with retail and planning.
• Support customer service on order status, split shipments, backorders, and exceptions.
• Serve as the main contact with the third-party fulfillment partner on order release, priorities, and shipping cutoffs.
• Allocate available inventory across channels according to business priorities.
• Own inventory accuracy: reconcile on-hand quantities between the ERP, e-commerce platform, and the fulfillment partner's WMS; lead cycle-count reviews and resolve variances.
• Monitor short-ships, cancellations, and backorders; drive corrective action with the fulfillment partner.
• Coordinate returns with the returns platform and fulfillment partner so credits and restocks are timely and accurate.
• Manage store packaging supply requests and fulfillment, support fulfillment partner with monitoring supply inventory levels and initiate reorders.
• Keep order, shipment, and inventory data in sync across the ERP, e-commerce platform, and WMS; reconcile discrepancies.
• Produce weekly reporting on open orders, fill rate, on-time shipment, chargebacks, and returns.
• Recommend and document process improvements and standard operating procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level