Part-time, Casual

OhioHealth•Columbus, OH

1d•Onsite

About The Position

This position is responsible for coordinating the daily flow of supplies and implants and (equipment where applicable) for the Surgery Department through the use of multiple inventory tools, automated supply units, electronic handheld units and an ERP system. Requires a basic understanding of all systems necessary to support the supply chain flow for surgery operations which includes but is not limited to management of owned, consigned and loaner supplies, implants, and equipment (where appropriate) to support the constantly fluctuating surgical caseload. Utilizing forecasting tools/ERP system for order replenishment and inventory management. Work to resolve supply chain issues such as vendor or manufacture backorders, substitutions, recalls or logistical failures while communicating and updating the impacted team until an acceptable resolution is obtained. Resolves customer complaints, concerns, or service failures.

Requirements

High School Diploma or GED
2 to 3 years or related experience in healthcare
Basic math functions and computer skills.
Ability to understand the financial impacts as it relates to supply chain functions.
Ability to work in a moderately paced, ever changing environment.
Ability to communicate clearly and effectively, both verbally and written.
2 or more years or related experience
5 years of medical supply Experience and three years of procurement and/or inventory Experience
Excellent computer skills Microsoft suite of products, Inventory and Financial system knowledge
Understanding in sourcing of clinical and non-clinical services and supplies
Excellent communication and problem resolution skills
Proven track record in excellent customer service and training skills
Understanding of inventory and receiving processes
Experience with or knowledge of accounting, contracting and data integrity
Excellent critical thinking skills
5 years of medical supply Experience or Associate with 3 years of medical supply Experience
two years of procurement or inventory Experience
supply Chain knowledge with a full understanding of procurement, inventories and their methodologies
Healthcare services and supplies terminology and a broad understanding of a multi-hospital system

Nice To Haves

Surgery supply or related experience preferred.
Analytical and critical thinking skills
Strong Teamwork abilities
Ability to follow-through and follow-up
Flexibility
Ability to prioritize
Work under pressure
Communications skills
Familiarity with spreadsheets, databases and word processor software and organization systems/ applications (Workday, Microsoft TEAMS, EPIC).

Responsibilities

Management of owned, consigned and loaner supplies, implants and equipment (where appropriate) to support the constantly fluctuating surgical caseload utilizing forecasting tools and constant interaction with Physicians, Clinicians, Vendors and SPD.
Reviewing product/package integrity in assigned area.
Ensuring expiration dates of products/implants in assigned area.
Ensuring the timing and arrival of new and replacement product with no interruption in availability of supplies.
Utilizing ERP system for order replenishment and inventory management.
Identifying and engaging key stakeholders on product problem resolutions and offering alternative solutions when there are interruptions in the supply chain.
Assisting clinicians in conducting product and equipment trials by working closely with the physicians, clinicians and vendors to ensure appropriate protocols for acquisition are followed.
Resolving product backorders and product substitutions.
Returning outdated, obsolete, and recalled product for credit.
Checking product expiration dates and verifying product recalls.
Ensuring the availability of routine and/or specialty procedure supplies for assigned department, accomplished through a detailed process of inventory control that includes: Maintaining previously established supply par levels for each area by identifying needed items and placing order using appropriate handheld technology; Identifying receipt of items; Assisting with annual inventories if required; Communicating items not available from the supplier to all appropriate staff; Assisting in implementation, maintenance, and organization of cost-effective and efficient inventory systems.
Resolving supply chain issues such as vendor or manufacture backorders, substitutions, recalls or logistical failures while communicating and updating the impacted team until an acceptable resolution is obtained.
Reviewing match exception issues to ensure proper receipt and payment obligations are aligned.
Utilizing critical thinking skills, cost accounting, clinical and non-clinical product knowledge and a broad understanding of the procurement cycle and inventory methodologies to resolve routine and non-routine conflicts.
Resolving customer complaints, concerns or service failures by recognizing the appropriate persons impacted and involved and working towards preventing operational service failures resulting in negative impact to physicians, clinicians and patients.
Maintaining any required or requested cart changes in assigned inventory area.
Coordinating all emergent and planned inventory changes and replacements in a timely manner.
Providing consistent customer service that allows for the surgical department to perform the best patient care resulting in the best patient outcome.
Daily practice of preventative and safeguarding of all supply, implant and equipment orders to allow for routine and consistent customer service and quality.
Routinely engaging in verbal and written communication with the Physicians, Clinicians and Surgery staff to make sure that the right product is in the right place.
Serving as agent to implementing new technology in supplies, implants and equipment by coordinating the logistical implementation of approved products.
Providing timely follow-up and to support system contracts and processes.
Working with Surgery and Supply Chain in a supportive way on any process improvement opportunities to reduce cost and/or improve efficiencies through improved logistical operations.
Maintaining a clean and safe work area and following cleaning schedules and direction per department leadership.
Performing all other duties as assigned.