About The Position

The Inventory Control Technician is responsible for maintaining and monitoring inventory levels and product movement for accuracy. This role is crucial for ensuring the smooth operation of the warehouse and supporting production needs. The technician will coordinate product and packaging material inventory use, perform inventory audits and cycle counts, and resolve inventory issues with customers, vendors, and the Production Planner. Additionally, this position may involve coordinating product recoup operations and backfilling on production lines as needed. A strong focus on safety, quality, and customer service is expected, including adherence to food safety standards and prompt response to customer inquiries.

Requirements

  • Intermediate computer skills including Microsoft office.
  • Accurate data entry skills.
  • WMS experience.
  • Document scanning and copying skills.
  • Basic office skills.
  • Good communication skills.
  • Ability to perform basic arithmetic, reading, and writing skills.
  • Ability to understand the production schedule.
  • 1-3 years’ experience in Inventory Control.
  • Experience in count back inventory reconciliation.
  • Experience in inventory audits for outbound shipments.
  • Self-starter/self-motivated; ability to work independently as well in a group settings.
  • Interface directly with customers on inventory adjustments.
  • Must have experience and be knowledgeable about Food Safety or willing to receive training in Food Safety.

Nice To Haves

  • Willingness to receive training in Food Safety.

Responsibilities

  • Maintain and monitor inventory levels and product movement for accuracy.
  • Coordinate product and packaging material inventory use.
  • Perform inventory audits and cycle counts as required.
  • Coordinate, problem-solve, and communicate inventory issues to customers, vendors, and the Production Planner.
  • Coordinate the product recoup operation.
  • Backfill on production lines as needed.
  • Follow established Dock Safety policy.
  • Complete the Motorized Equipment Daily Inspection sheet.
  • Report all equipment malfunctions to manager and/or maintenance immediately.
  • Wear PPEs as required.
  • Follow safety and security policies and SOPs.
  • Collect samples when requested by customers.
  • Work with Production Planner to coordinate packaging material changes.
  • Work with customers/vendors/Production Planner to resolve quality issues.
  • Follow Standard Operating Procedures (SOP) and specific customer work instructions.
  • Interface directly with customers and maintain a professional and courteous relationship.
  • Ensure customer requests are responded to within an hour.
  • Provide customer with an estimated time of completion including factual response.
  • Immediately escalate to management customer’s complaint (i.e. inabilities to meet customer requests or customer reported errors).
  • Follow food/safety SOPs and AIB standards.

Benefits

  • Overtime when required
  • Shift differential when applicable
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