Inventory Control Supervisor

NFI Industries•Southaven, MS

About The Position

The Inventory Control Supervisor coordinates and manages all inventory control functions, including daily cycle counts and book-to-book comparisons between the client’s system and the NFI Distribution Center Warehouse Management System. The role oversees the Inventory Control department to ensure procedures are followed accurately and on time. It typically reports to the Inventory Control Manager or the facility General Manager. The supervisor leads inventory reconciliation, physical inventories, reporting, and process-improvement efforts. The role also supports employee training, onboarding, performance management, employee relations, and development. It helps maintain a safe, clean, and efficient warehouse, supports safety and OSHA compliance, and follows documented processes for reporting and addressing workplace injuries and accidents.

Requirements

  • Bachelor’s degree in Supply Chain, Business, or a related field, or at least 1–5 years of supervisory experience.
  • High school diploma required.
  • Experience with Warehouse Management Systems.
  • Ability to work in a fast-paced, quickly changing environment.
  • Ability to handle changing priorities and use good judgment in stressful situations.
  • Experience with, or desire to learn, performance metrics, process improvement, and Lean/Six Sigma tools.
  • Working knowledge of Microsoft Office applications.
  • Intermediate to advanced working knowledge of Excel.
  • Excellent verbal, non-verbal, and written communication skills.
  • Excellent customer service skills, specifically with external clients.
  • Excellent analytical and mathematical skills.
  • Ability and availability to work irregular or extended hours, including nights, weekends, and holidays, as needed by the customer.
  • Ability to stand and walk for up to 10–12 hours.
  • Ability to lift and move totes up to 50 pounds.
  • Ability to bend, lift, stretch, and reach regularly, both below the waist and above the head.
  • Ability to walk frequently throughout a distribution center and surrounding area; facilities are over a quarter mile in length.
  • Ability to work in environments with variable noise levels, lighting conditions, and temperature variation, and to access all building areas without limitations.

Nice To Haves

  • Manhattan Warehouse Management System experience preferred.
  • Bilingual English/Spanish preferred; may be required in some locations.

Responsibilities

  • Oversee daily cycle counts, slot audits, and reconciliation of activities between systems.
  • Ensure customer requirements are accurately reported within the timing provided by the customer.
  • Plan, execute, and reconcile physical inventories.
  • Prepare analyses of adjustment activities and research inventory discrepancies.
  • Recommend and work on initiatives and programs to improve inventory.
  • Conduct daily pre-shift meetings covering prior-shift productivity, operational problems, forecast workload, and other pertinent company information.
  • Assist in developing programs to train and motivate personnel and increase effectiveness.
  • Assist in developing programs for new personnel and ensure onboarding is followed.
  • Maintain sound human resources practices with direct reports and ensure compliance with corporate and department policies and procedures.
  • Work with Management and Human Resources on employee relations issues, disciplinary actions, problem resolution, and terminations.
  • Provide feedback, coaching, guidance, and recognition to support employees’ skill development.
  • Participate in employee development and talent selection.
  • Provide regular coaching and constructive performance feedback, and prepare and deliver hourly performance reviews.
  • Maintain accurate timekeeping records.
  • Stay current on relevant information, tools, and systems as part of ongoing self-development.
  • Travel to other warehouses and participate in department or company meetings as necessary.
  • Train the Inventory Control team and provide ongoing training to staff.
  • Ensure timely reporting and communication to appropriate staff.
  • Oversee the Inventory Control department to ensure procedures are followed properly and on time.
  • Attend industry-related seminars.
  • Assist with projects as needed by the General Manager.
  • Ensure safe, clean, and efficient warehouse operations that meet service standards.
  • Support safety programs and OSHA compliance to maintain a safe work environment.
  • Follow documented processes for reporting, analyzing, and following up on employee injuries and accidents.
  • Ensure employees complete a daily pre-flight and review it daily.
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