Inventory Analyst - Houston, TX

LBC Tank Terminals•Houston, TX

2d•Onsite

About The Position

To provide customer service support for all customers. Maintain, analyze, and report product inventories for all customer orders and movements.

Requirements

High School diploma/GED
SAP, Microsoft Word, Excel, Order and Inventory Management System preferred
10-Key by touch
Chemical inventory experience preferred
General accounting experience preferred
Customer service experience preferred
Effective verbal and written communication skills
Ability to multi-task and work in a fast-paced environment
Self-motivated, detail-oriented

Responsibilities

Serve as single point of contact for customers for all order, inquiries, and issues
Manage, calculate, close and post all customer orders in internal and external systems, including truck, rail, marine, pipeline, tank to tank, sampling, and other miscellaneous orders
Ensures accuracy of customer orders and charges
Analyzes inventory levels on all movements to ensure acceptable over/short tolerance
Calculate, review, and investigate all tank variances
Maintain effective relationships with customers; work with customers to resolve inventory discrepancies.
Respond timely to all customer inquiries
Prepare, review and report customers' daily inventory activity, current inventory levels and monthly stock accounting reports and distribute via e-mail by customer specific deadlines
Review, maintain and reconcile daily tank inventory levels
Review and troubleshoot Intervention transactions affecting inventory
Review and post all service charges, by tank, in ORDER AND INVENTORY MANAGEMENT SYSTEM for customer billing
Post monthly physical gauges for month-end reporting
Prepare and transmit monthly stock and charge files to Accounting for billing
Resolve billing discrepancies with Accounting/Customer Support/customer
Prepare and distribute Wharfage report and various other throughput reports
File and maintain service orders for all movements in tank files
Calculate and confirm all Customers' (shore tank quantity) marine and transfer activity with external surveying companies
Review all completed Customers' orders for special reporting requirements of bill of lading, certificate of analysis and weight tickets
Distribute all tank truck and tank car bills of lading and weight tickets to Customers, as necessary.
Cross-training of personnel
Working knowledge and back-up of Inventory positions within Customer Service
Prepare incident reports, when necessary
Attend customer meetings