Intune Systems Administrator IV

Cambia Health Solutions • Salt Lake, UT

2d • Hybrid

About The Position

The Intune Systems Administrator IV is a senior member of Cambia’s IT Operations team, accountable for designing, implementing, operating, and continuously improving Microsoft Intune, Microsoft Entra, Windows 365, and enterprise modern endpoint management services. The role provides advanced technical leadership, automation, operational ownership, mentoring, and cross-functional leadership to keep endpoint services secure, reliable, scalable, and aligned with business needs and security requirements.

The position supports enterprise endpoint services through platform architecture and administration, policy development, application and update management, automation, Cloud PC operations, service monitoring, and Tier 3 technical support. It also leads technical initiatives and Jira-based planning, coordinates teams during major incidents and changes, maintains operational and architectural documentation, and provides training and consultation. The role is hybrid, with three days per week in the office, and requires participation in on-call rotations and travel as needed.

Requirements

• Bachelor's degree in Computer Science, Mathematics, Business Administration, Engineering, Information Technology, or a related field; appropriate additional experience beyond the minimum required experience may be substituted for education.
• Seven or more years of relevant experience in IT systems administration, including design, implementation, operations, development, and maintenance in multi-platform and multi-system environments.
• Advanced hands-on experience with Microsoft Intune and related enterprise modern device management technologies, including Microsoft Entra ID and hybrid identity environments.
• Ability to translate business needs into secure, scalable, and sustainable endpoint solutions.
• Advanced analytical and problem-solving skills for complex performance, outage, security, and integration issues.
• Proven leadership of medium-to-large-scale technical initiatives, including planning, estimation, roadmaps, milestones, risks, and blocker removal.
• Ability to mentor technical staff, build cross-functional understanding, and lead without direct authority.
• Strong documentation, executive communication, stakeholder consulting, vendor management, and cross-team collaboration skills.
• Ability to manage competing priorities and communicate status, risks, decisions, and dependencies promptly.

Nice To Haves

• Advanced experience designing, implementing, and administering Microsoft Intune and enterprise Windows device management.
• Deep knowledge of Microsoft Entra ID, Entra Connect, Conditional Access, Windows Hello for Business, multifactor and passwordless authentication, device identity, and role-based access.
• Experience with Windows Autopilot, hybrid join, Windows Update for Business, security baselines, application delivery, and compliance.
• Experience using Patch My PC to package, publish, deploy, patch, monitor, and remediate third-party applications.
• Strong expertise in PowerShell, Microsoft Graph API, automation tools, and Infrastructure as Code.
• Advanced knowledge of Windows 365 Cloud PC, Windows 365 App, Windows 365 Link, Windows 365 Boot, and Azure Virtual Desktop.
• Experience with change, incident, problem, release, configuration, disaster recovery, and lifecycle management.
• Relevant Microsoft certifications in endpoint management, identity, security, enterprise administration, or Windows 365.
• Experience in healthcare or another regulated industry.

Responsibilities

• Architect, implement, and operate enterprise-scale Microsoft Intune, Microsoft Entra-integrated device management, Windows 365, and related endpoint services.
• Develop and maintain policies for enrollment, Autopilot, configuration, compliance, security, applications, updates, identity, authentication, and access.
• Lead platform upgrades, modernization, security enhancements, integrations, service improvements, and lifecycle planning.
• Package, deploy, patch, and remediate Microsoft and third-party applications using Intune, Patch My PC, and automation.
• Automate provisioning, configuration, compliance, application deployment, patching, reporting, inventory, and remediation.
• Administer Windows 365 Cloud PC provisioning, policies, sizing, networking, monitoring, security, availability, and lifecycle operations.
• Support Windows 365 App, Windows 365 Link, Windows 365 Boot, Azure Virtual Desktop, and related endpoint experiences.
• Monitor service health, performance, security, capacity, compliance, and user experience, and resolve issues proactively.
• Provide Tier 3 support and technical leadership for complex endpoint, identity, application, policy, access, and Cloud PC incidents.
• Lead Jira-based planning, including sprint and work-item planning, milestone tracking, status reporting, resource coordination, and blocker removal.
• Coordinate cross-functional teams during major incidents, changes, and strategic initiatives.
• Maintain roadmaps, architecture standards, technical guides, operating procedures, disaster recovery plans, and user documentation.
• Provide technical training, mentoring, cross-training, and stakeholder consultation.
• Evaluate emerging technologies and recommend improvements based on business value, security, reliability, and operational sustainability.
• Participate in on-call rotations and travel as needed.
• Participate in project and sprint planning.
• Serve as the team’s internal technical escalation point.
• Serve as the Endpoint Services team’s technology evangelist.

Benefits

• Competitive salary and bonus opportunities.
• Market-leading 401(k) with a significant company match and potential discretionary contribution based on company performance.
• Medical, dental, and vision coverage for employees and eligible family members, including mental health benefits.
• Annual employer contribution to a health savings account.
• Paid time off varying by role and tenure, in addition to 10 company-paid holidays.
• Up to 12 weeks of paid parental time off, subject to eligibility requirements.
• Wellness programs that reward participation.
• Employee Assistance Fund.
• Commute and parking benefits.
• Employee resource groups and opportunities to participate in Cambia-supported community outreach programs.
• Work-from-home options for most roles, subject to internet connection requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior