Interventional Radiology Scheduler

Sanford Health•Bismarck, ND

2d•Onsite

About The Position

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. This role supports patient access for complex specialty services by combining advanced scheduling responsibilities with clinically informed decision-making. This role requires Radiology licensure to ensure appointments are scheduled safely, appropriately, and in alignment with clinical priorities. Schedules patients in accordance with established clinical and operational policies, ensuring accurate, timely, and clinically appropriate appointment placement. Reviews referral information, provider orders, diagnostic results, and clinical documentation to confirm correct service, provider, and urgency level. Verifies demographics, insurance, and authorization requirements to support compliant billing and continuity of care. Coordinates provider schedules across multiple locations, managing daily changes such as urgent add-ons, provider-directed cancellations, and rescheduling. Applies clinical judgment to balance access needs with patient safety and clinical appropriateness, collaborating closely with nursing and provider teams. Serves as a clinical liaison for patient inquiries related to symptoms, procedures, and scheduling concerns. Utilizes medical terminology and clinical knowledge to identify red flags, route concerns through established triage pathways, and ensure timely escalation to nursing or provider staff when indicated. Supports clinically appropriate sequencing of care, including coordination of clinic visits, diagnostic testing, and procedures based on clinical context and provider guidance. Monitors scheduling work queues to ensure referrals and orders are complete, accurate, and clinically actionable. Performs delegated clinical support activities within scope of licensure and demonstrated competency, which may include pre-visit planning support, pending medication refills for provider review, maintaining clinical supplies, and assisting with care coordination documentation. Contributes to the evaluation of the plan of care by gathering, observing, recording and communicating patient responses to nursing interventions. Implements interventions that are assigned, ordered or prescribed by licensed practitioners or registered nurses. Observes patients, documents and reports on changes in patient conditions, such as adverse reactions to medication or treatment, and takes any necessary action. Maintains compliance with regulatory, licensure, HIPAA, and organizational standards. Demonstrates accountability for patient safety, confidentiality, accuracy, and high-quality service while working collaboratively with PAS, nursing, and provider teams to support efficient and clinically sound access to care.

Requirements

Satisfactory completion of formal radiologic technology training in an American Medical Association (AMA) approved school is required.
Registration through the American Registry of Radiologic Technologists (ARRT) is required.
Due to Diagnostic Imaging Center of Excellence (DICO) Accreditation, if working in North Dakota (ND) and performing medical imaging, interventional radiology, or radiation therapy procedures, licensure through the North Dakota Medical Imaging and Radiation Therapy (NDMIRT) Board is required.
Vascular Interventional Technology (VI) certification required at hire.
Basic Life Support (BLS) required within six weeks of employment and re-certification as necessary required.

Nice To Haves

Minimum of one year experience as a staff radiologic technologist preferred.

Responsibilities

Schedule procedures for Bismarck interventional radiology and cardiology departments.
Work closely with providers, nurses, technologists, and ancillary staff for planning of procedures and follow up appointments.
Schedule and coordinate procedures.
Schedule clinic appointments.
Handle prior authorization.
Perform registration review.
Conduct pre-procedure preparation with the patient.
Assist with patients in the clinical setting.
Serve as Sanford systems administrator for both in-house and outpatient scheduling, including maintenance, security, teaching, and analytical recovery of the scheduling system.
Schedule patients in accordance with established clinical and operational policies.
Review referral information, provider orders, diagnostic results, and clinical documentation.
Verify demographics, insurance, and authorization requirements.
Coordinate provider schedules across multiple locations, managing daily changes.
Apply clinical judgment to balance access needs with patient safety and clinical appropriateness.
Serve as a clinical liaison for patient inquiries.
Utilize medical terminology and clinical knowledge to identify red flags and route concerns.
Support clinically appropriate sequencing of care.
Monitor scheduling work queues.
Perform delegated clinical support activities within scope of licensure and demonstrated competency.
Contribute to the evaluation of the plan of care.
Implement interventions that are assigned, ordered or prescribed by licensed practitioners or registered nurses.
Observe patients, document and report on changes in patient conditions.
Maintain compliance with regulatory, licensure, HIPAA, and organizational standards.