Interventional Radiology Coordinator

Radiology Partners • East Hartford, CT

4d • $22 - $26 • Hybrid

About The Position

The Interventional Radiology Coordinator organizes, prioritizes, and monitors daily work to ensure chart preparation and insurance authorization for Interventional Radiology procedures are complete, accurate, and compliant before the scheduled visit. The coordinator contacts patients or guarantors by phone when needed to schedule procedures and obtain or verify demographic and insurance information, making corrections or updates as appropriate. The role documents information in appropriate system fields or account notes and maintains acceptable accuracy and productivity rates.

The coordinator ensures pre-certification requirements are met on time, records authorization numbers, follows up on missing authorizations, and contacts patients 24 hours before service to advise them of financial responsibility when authorization cannot be obtained. The coordinator also prepares patient charts for arrival, including required pre-procedure testing, History & Physicals, consent, and physician orders.

Requirements

• Experience working in a clinical setting, such as a medical practice.
• Basic knowledge of health insurance.
• Strong verbal and written communication skills, with the ability to communicate professionally and effectively with patients, providers, and clinical staff.
• Problem-solving and conflict-resolution skills, including identifying and addressing problems before they become larger issues.

Nice To Haves

• High school diploma preferred; medical assistant or other clinical-related education highly preferred.
• Experience with prior authorization preferred.

Responsibilities

• Organize, prioritize, and monitor daily work to ensure complete, accurate, and compliant chart preparation and insurance authorization before Interventional Radiology procedures.
• Contact patients or guarantors by phone when necessary to schedule procedures and obtain or verify demographic and insurance information; make updates or corrections as appropriate.
• Document information in the appropriate system fields and/or account notes while maintaining acceptable accuracy and productivity rates.
• Ensure Interventional Radiology pre-certification requirements are met on time, record authorization numbers, and follow up on missing authorizations.
• Contact patients 24 hours before service to advise them of financial responsibility when authorization cannot be obtained.
• Prepare patient charts for arrival, including necessary pre-procedure testing, History & Physicals, consent, and physician orders.

Benefits

• Competitive compensation and comprehensive total rewards.
• Opportunities for professional development.
• Flexible scheduling with several shift options and work-life balance in an outpatient setting.
• Health and wellness coverage options.
• 401(k) with employer offerings.
• Paid time off and paid holidays.
• Incentive and productivity programs, where eligible.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED