Temporary Position: Interventional Psychiatry: TMS & Spravato Treater

Aster Mental Health•Braintree, MA

22d•Onsite

About The Position

Aster Mental Health is seeking a qualified Interventional Psychiatry Technician for a temporary position to support its growing clinical needs. This is a physician-led, patient-first private practice offering integrated psychiatric and counseling treatment to adolescents and adults. The practice prioritizes patient needs and utilizes various validated therapeutic approaches. The role involves administering and monitoring Transcranial Magnetic Stimulation (TMS) and Spravato (esketamine) treatments, managing administrative and clinical tasks, coordinating patient care, and reaching out to referral sources.

Requirements

High school diploma required
Ability to effectively and fluently speak, read, and write English
Ability to perform basic math and quantitative measurements, e.g. obtains height and weight, etc.
Excellent customer service skills and ability to communicate in a courteous, pleasant and professional manner
Organizational skills to set priorities and efficiently complete assigned work
Ability to accurately interpret and utilize basic medical terminology and abbreviations
Ability to work independently and to make decisions based on department polices and established procedures
Excellent attention to detail
Basic computer proficiency inclusive of ability to access, enter, and interpret computerized data/information
Must be able to maintain strict adherence to protocols related to confidential or sensitive information

Nice To Haves

Experience in medical office setting preferred
College degree preferred
Successful completion of a medical assistant program preferred
Basic Life Support Certification preferred
One year of related previous work experience in a psychiatric setting is preferred
Medical assistant experience of at least 1 year preferred
Experience administering TMS and/or Spravato to patients preferred
Experience working with private insurance companies, submitting PA's, PHQ9's, PHQ10's and other patient related paperwork
Displays a "patient first" mentality
Self-starter and self-manager
Exemplifies strong work ethic and operates with highest level of integrity in and outside of the office
Interacts professionally and courteously with all patients, staff, and doctors
Detail oriented
Physically able to stand on feet for many hours at a time
Excels at multi-tasking and managing priorities with conflicting demands
Ability to reach out to patients for marketing or re-marketing efforts.

Responsibilities

Administer and monitor Transcranial Magnetic Stimulation (TMS) treatments to patients (training provided)
Monitor patients undertaking Spravato (esketamine) treatment during administration and post-administration
Work with staff and insurance companies as needed to finalize patient paperwork, including Prior Authorizations, prior to treatment
Manage administrative tasks related to treatment (e.g., scheduling, entering authorizations, etc.)
Administer clinical tasks (e.g., taking vital signs) with patients
Respond to incoming patient inquiries related to interventional psychiatry
Build relationships with patients during their treatment sessions
Coordinate patient care with their in-house treatment team
Reach out to potential referral sources (therapists, physicians, etc) in the local community to promote our medication management, therapy, TMS, and esketamine treatment availability
Provide administrative support to the front office team, as availability allows