Intervention Specialist

Metropolitan Family Services•Chicago, IL

11h•Onsite

About The Position

Metropolitan Family Services is an organization that empowers families to learn, earn, heal, and thrive. Since 1857, it has served as an engine of change, enabling families to reach their full potential and positively impact their communities. The organization is seeking an Intervention Specialist for its North Center, offering an opportunity to make a significant impact beyond a company's bottom line.

Requirements

Bachelor's Degree in Psychology, Social Work, or a related human services field from an accredited college or university required.
Driving for work required with a personally owned vehicle.
2+ years relative experience including (but not limited to): crisis intervention, verbal de-escalation, clinical work in a mental health setting, working with clients experiencing mental illness across the lifespan.
Demonstrated ability to work in a community based high-risk environment with diverse populations.
Knowledge of crisis intervention and safety planning.
Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).
Verbal de-escalation skills.
Strong interpersonal, written, and communication skills.
Excellent administrative and organizational skills.
Strong organizational skills and the ability to set priorities, organize time efficiently, and handle multiple demands.
Ability to work effectively with individuals and groups of diverse ethnic and socio-economic backgrounds.

Nice To Haves

Bilingual (English/Spanish)

Responsibilities

Organizes community events, trainings and workshops on the topic of mental health and lead a network of community members and providers to respond to mass firearm incidents. This includes canvassing in the community and organizing Family Assistance Centers.
Gathers and processes personal client information to make eligibility determination, assessments, and referrals.
Uses clinical judgement to assess potential harm or risk and makes recommendations to Supervisor about the safety plan, ensuring safety for the client and staff while in the community.
Assesses and evaluates client situation and engages with collaterals to obtain and analyze information necessary to make recommendations for level of care and service needs; when necessary, acts in the client’s best interest by engaging the courts, law enforcement, or other entities.
Utilizes a variety of clinical modalities to develop an effective working relationship with clients, families, and collaterals to create and implement a plan that will reduce or eliminate the risk; refers clients to required services, advocates for their needs, and provides supportive counseling.
Remains in compliance with required reports, assessments, and paperwork.
Provides after-hours coverage for cases that require immediate response.
Reassesses and monitors planned services to determine if clients' needs are adequately met, whether clients' circumstances have changed, and whether services are consistent with current need.
Utilizes knowledge of resources and helps clients to effectively utilize them.
Works with community groups around unmet and special needs by providing outreach and education.
Participates in and seeks out trainings and educational opportunities to maintain required training and/or certification.
Organizes time, manages job responsibilities independently to maximize service given to clients, and works within the program’s reporting, and billing requirements.
Other duties as assigned.