Intersection Safety Camera Program Rep

Insurance Corporation of British Columbia•Richmond, CA
•Onsite

About The Position

The Intersection Safety Camera Program Rep is an administrative support member of ICBC’s Driver Licensing Customer Service Support team, based in Richmond. The role processes intersection safety camera violation tickets and provides additional administrative and customer support services. It is an in-office position on all scheduled work days, with hours Monday to Friday, 7:00 a.m. to 3:30 p.m.

Requirements

  • Strong accuracy and attention to detail.
  • Initiative and good judgment to act proactively and determine priorities.
  • Strong written and verbal communication skills.
  • Customer service experience responding to public queries.
  • Ability to work in a team environment.
  • Proficiency with relevant computer applications, including Microsoft Word and Excel.
  • Ability to adapt to work demands, volumes, and schedules.
  • Ability to learn new policies and procedures.
  • Ability to sit for prolonged periods and maintain mental and visual concentration.
  • High school graduation and office experience.
  • Minimum typing speed of 35 words per minute with 90% accuracy, assessed through a typing test.
  • Pass an Excel knowledge test.

Responsibilities

  • Process intersection safety camera violation tickets.
  • Provide administrative support services.
  • Provide customer support and respond to public queries.

Benefits

  • Competitive salary
  • Comprehensive benefits
  • Collaborative work environment
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