Outreach Worker

Low Country Health Care System•Fairfax, SC

3d•Hybrid

About The Position

This role involves providing interpretation and translation services, as well as outreach activities within the community. The primary focus is on assisting Spanish-speaking agricultural workers with their healthcare needs, including scheduling appointments, providing health information, and ensuring they can access medication and services. The position requires travel to community events and agricultural worker camps, and involves significant record-keeping and reporting.

Requirements

Must have a high school diploma or equivalent
Must be able to speak Spanish and English fluently
Must be able to translate for patients
A valid SC Driver’s License is required
Will be required to travel to various community events
The Translator’s interpretation skills will be evaluated yearly for accuracy

Responsibilities

Greet all patients with a smile and interact with them in a courteous and friendly manner
Maintain strict confidentiality of all protected health information
Be accessible during work hours and check voice messages throughout the day
Schedule and keep track of patients’ appointments
Transport agricultural workers to and from their office visits
Call patients to confirm they have transportation the day before their appointment
Interpret for Spanish-speaking patients when scheduling an appointment, relaying messages, and giving test results
Refer patient complaints/issues to the Front Office Manager or someone in Administration
Distribute clothing, fliers, and other items in the community regarding upcoming events, health information, and the services offered at our offices
Provide health information to agricultural workers at the camp sites
Transport medication to agricultural workers who are unable to pick up their prescriptions
Assist agricultural workers with understanding medication dosage and usage
Represent Low Country Health Care System at community health fairs and other community events
Complete, fax, and email the Migrant report “Merge” to the South Carolina Primary Health Care Association monthly
Complete the Monthly Activity Report by the 1st of each month
Complete the End of Season Report
Complete the Needs Assessment Questionnaires (NAQ) monthly from the grower/crew leader, the community, and the agricultural workers
Accurately maintain records, reports, and forms associated with their job duties
Provide follow-up visits with Spanish speaking patients
Meet quarterly with the South Carolina Primary Health Care Association via webinar, telephone conference, or virtual Zoom calls
Provide quarterly “task” meetings for crew leaders to assess the needs of agricultural workers and their families
Identify patients that are eligible for the Migrant Program and complete an eligible/intake form
Distribute Migrant (MIG) cards to qualified agricultural worker
Assist the transportation department as needed
Ensure patients are at their appointments 15-30 minutes before their appointment time
Attend training, workers, and continuing education as instructed by your supervisor
Perform any other duties as assigned by your supervisor