2027 Internship - ProAdvantage

Textron•Wichita, KS

6d•Onsite

About The Position

As an intern with Textron, you’ll gain hands-on experience while exploring your interests and building new skills. You’ll be supported and challenged to contribute in meaningful ways – working on real projects alongside experienced professionals to prepare for future success. Textron Aviation Parts Distribution is looking for an intern to use and develop their Customer Relations and organizational skills through support of our ProAdvantage team. Learn the skills necessary to support Aftermarket Customer Experience, including warranty & programs administration, parts sales support and account management.

Requirements

Pursuing a Bachelor’s Degree in: Business Administration, Aviation Management, Supply Chain, Or other related field
Excellent verbal and written communication skills
Organized and action oriented
Strong interpersonal and problem solving skills
Collaborates and easily gets along in team-based environments
Strong customer-oriented skills
Excellent organizational skills
Computer Proficiency (MS Office, CAD, etc.)
Applicants must be authorized to work lawfully in the U.S. for Textron Aviation at the time of making application, and visa sponsorship is not available for this position, including for F-1 students and J-1 exchange visitors who will need employment sponsorship.
Candidates must be able to work onsite for the entirety of the internship program unless approved otherwise by the hiring manager.
Textron Aviation Inc. must comply with U.S. export control laws. If a position requires access to information controlled under U.S. regulations applicant must be eligible to meet any requirements to access controlled information.

Responsibilities

Learn to assist in identifying and coordinating the major maintenance events required for Programmed engines and APU’s.
Support the efforts to identify most cost effective and efficient approach for fulfilling required maintenance activities and the customer’s expectations.
Develop an understanding of ProAdvantage programs, including claims management and negotiation of disputed items to an equitable settlement consistent with Textron Aviation policy and customer service objectives.
Work with different capabilities within the organization to enrich customer experience.
Learn how to properly maintain files, customer documents, and aftermarket program contracts.
Participates in and tracks assigned projects within ProAdvantage team.
Through various support projects, develop an understanding of ProAdvantage policies and practices.
Identify ways to support Customer desired solutions in accordance with the Customer’s requirements.
Build and maintain strong relationships with customers to ensure timely delivery of goods and services.