Internet Sales Manager

Burlington Kia•Greensboro, NC

1d•Onsite

About The Position

This is an opportunity to lead a team of sharp and dedicated Internet Sales Consultants at Burlington Kia. The ideal candidate enjoys networking and getting to know customer needs daily. You will mentor your Sales Consultants, help them grow their book of business, and coach them on proven sales tactics. The company is looking for an experienced candidate with a proven track record in the automotive industry, an impeccable reputation, and a commitment to customer service at the highest level. At Burlington Kia, the goal is to make every customer a customer for life, believing that happy employees lead to happy customers. The dealership rewards individuals who are ready to work hard and stay motivated, emphasizing that every employee is critical to its success. Burlington Kia is committed to delivering the same award-winning service and value that its community has come to expect.

Requirements

At least one previous role based in strong customer service experience
Team player attitude
Prompt and courteous
Enthusiastic personality
Must have strong computer skills
Willing to submit to a pre-employment background check & drug screen
Previous Dealership managers or top-sales performers are welcome to apply
Experienced candidate with a proven track record in the automotive industry
Impeccable reputation
Commitment to customer service at the highest level

Responsibilities

Answer customer calls and establish follows-up with sales appointments
Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
Provide customers with initial product information & direct them to the appropriate dealership resources
Present initial financing options based on customer needs
Follow up with leads that are not ready to make an appointment or no-show
Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management