Internet Sales Manager/BDC Manager
About The Position
Internet Sales Manager / Business Development Center (BDC) Manager Locations: Lexus of Nashville & Lexus of Cool Springs Are you a dynamic leader with a passion for delivering exceptional customer experiences in the digital space? Lexus of Nashville and Lexus of Cool Springs are seeking a highly motivated and professional Internet Sales Manager / BDC Manager to lead our growing team. This is your opportunity to guide and inspire a high-performing sales department at two of Middle Tennessee's premier luxury automotive dealerships. We're looking for someone who thrives on challenge, brings a positive mindset, and knows how to convert opportunity into results - all while upholding the Lexus standard of excellence.
Requirements
- Minimum 3 years of Automotive Sales Management experience
- Proven success in desking deals, customer engagement, and team leadership
- Strong understanding of CRM systems, internet lead handling, and digital sales strategies
- A confident communicator with strong verbal and written skills
- High level of organization, initiative, and follow-through
- Ability to coach, motivate, and lead a high-output sales team
- Authorized to work in the United States
- All applicants must be at least 19 years old, and able to pass pre-employment testing which includes background checks, MVR, drug test, and valid driver's license for at least 3 years.
Nice To Haves
- Self-motivated with a proactive attitude
- Enthusiastic and optimistic leader who leads by example
- Driven to exceed goals and elevate the customer experience
- Comfortable in a performance-based environment
Responsibilities
- Manage and respond to all incoming internet leads with urgency and professionalism
- Build strong relationships with online customers through consistent, effective communication
- Provide transparent quotes on pricing, interest rates, and inventory availability
- Guide customers through digital and in-person presentations of vehicle inventory
- Receive and process online and manual credit applications
- Maintain top-tier performance in CSI , average gross , and monthly units sold
- Support and train BDC representatives and internet sales team members
Benefits
- Competitive compensation and performance incentives
- Full benefits package including health, dental, vacation time, IRA matching, and more
- Supportive leadership and a collaborative work environment
- Closed every Sunday and all major holidays - we value work-life balance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
