Appointment Setter

Kunes Auto Group•Delavan, WI

2d•Onsite

About The Position

Join the Kunes Auto Group Family – Where Fun Meets Opportunity! Kunes Auto Group—recognized by Automotive News as one of the Best Dealerships to Work For—is growing and hiring Internet Sales Representatives (BDC / Appointment Setters) to support our dealerships across Wisconsin, Illinois, and Iowa. This role is ideal for individuals who are confident on the phone, comfortable multitasking, and motivated by performance-based earnings. Many team members use this position as a launch point into automotive sales and leadership roles.

Requirements

Thrives in a fast-paced, high-volume environment
Comfortable handling high-pressure situations
Strong phone communication and active listening skills
Persuasive and confident conversational ability
Proficient with computers, CRM systems, and basic software tools
Excellent grammar, spelling, and written communication
Strong multitasking, time management, and organization skills
Self-motivated, reliable, and detail-oriented
Adaptable, coachable, and open to continuous improvement
Creative problem-solver with a positive attitude

Responsibilities

Manage a high volume of inbound and outbound calls, texts, and emails with customers actively shopping for a vehicle
Set, confirm, and follow up on sales appointments with detailed and accurate notes
Build rapport and develop relationships over phone, text, and email
Apply proven sales techniques and scripts to move customers toward appointments
Follow up with customers who missed appointments to re-engage and regain commitment
Take initiative, stay organized, and consistently manage multiple screens and tasks simultaneously