Internet Sales Advisor - Lexus Sharon

Asbury Automotive•Sharon, MA

1d•Onsite

About The Position

Asbury Automotive Group is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture, which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. We have been recognized as one of the best places to work by both Newsweek and US News & World report. This role offers the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience. The primary role of the Sales Consultant in the dealership is to respond to customers who inquire about a vehicle advertised online utilizing phone and email methods. The Sale Consultant works with customers who visit the store directly, taking them through the initial buying process through to the final sale.

Requirements

Must have motivation to be successful
Exhibit great customer service skills
Must be able to create and maintain customer relationships
Strong computer & phone skills
Experience utilizing and maintaining a customer relations management database
Must be a minimum of eighteen years of age
Must have a valid Driver's License
Must be able to pass pre-employment screenings (background & drug test)

Nice To Haves

Prior automotive sales or retail experience, customer service, call center, or business development experience a plus
Maintain professional business attire and appearance
Bi-lingual is always a plus
Self-motivated and a team player

Responsibilities

Contacting and communicating with customers to identify needs using the Asbury selling process
Build rapport with customers to build a base of referrals to establish customer network
Answer internet leads within the store's required time and email product information with pricing
Answer sales phone calls and set appointments for customers
Confirm appointments
Make outbound phone calls to follow up with customers on inquiry, after the sale, and for repeat business
Conduct test drives and vehicle walk arounds with customer
Work with the customer from start to finish throughout the buying process

Benefits

Weekly pay
Paid holidays & paid time off
Paid training
Stock Awards (select management and front-line team members eligible)
Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
Up to 12 weeks paid pregnancy leave (disability leave)
Paid Parental Leave
Health savings
Flex spending accounts (tax-free)
Short-term and Long-term disability plans
Life Insurance (Whole Life and Term)
401k with company match
Pet Insurance
Digital career path tool to assist with career development
Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities
Technician Student loan relief resources
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Opportunities to join our community service initiatives, which includes paid volunteer hours
Employee referral program with bonus opportunities