Internet Manager - BMW Sudbury

Asbury Automotive Group • Sudbury, MA

8h • Onsite

About The Position

As an Internet Manager, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused Internet Manager who will help us redefine the car-buying experience. The Internet Manager is responsible for responding to customer inquiries and ensuring that the dealership actualizes its maximum profit potential on sales.

Requirements

• Previous experience setting up/running/managing an Automotive BDC is required
• Great communication and customer service skills is required
• Excellent phone presence is required
• Strong Computer & Phone Skills (ADP, Outlook, Excel) is a must
• Prior sales, call center, or BDC experience required
• Must be at least eighteen years of age
• Must be able to pass pre-employment screens (background and drug test)

Nice To Haves

• Previous experience with Internet/Web response centers is a plus
• Previous CRM experience is a plus
• Previous experience with Website/SEO/SEM knowledge is a plus
• Ability to speak multiple languages is a plus

Responsibilities

• Make and receive a high volume of inbound-outbound calls
• Respond to phone inquiries in an efficient professional manner
• Reply to on-line email leads and requests for sales information within store’s standards
• Maintain a log of daily activities and completed daily tasks
• Set appointments as necessary
• Follow up with customers to confirm appointments
• Utilize the manufacturer’s prospecting and marketing tools if applicable
• Maintain a log of customers who visit the dealership

Benefits

• Weekly pay
• Paid holidays
• Paid time off
• Paid training
• Stock Awards (select management and front-line team members eligible)
• Medical insurance
• Vision insurance
• Dental insurance
• Accident insurance
• Critical illness insurance
• Hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Paid Parental Leave
• Health savings accounts
• Flex spending accounts (tax-free)
• Short-term disability plans
• Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match
• Pet Insurance
• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System
• Professional growth and development opportunities
• Technician Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Employee referral program with bonus opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed