International Student Experience Advisor

NorQuest College • Edmonton, AB

3d • CA$67,351 - CA$87,454 • Hybrid

About The Position

Reporting to the Manager, International Student Experience, the International Student Experience Advisor plays a pivotal role in providing settlement and engagement supports, and fostering a welcoming inclusive environment for international students. This position involves managing the NorQuest International Volunteer Program, Emerging Leader and Mentorship program, developing and delivering content for student orientation, coordinating workshops, organizing cultural and social activities, and leading student engagement initiatives. The Advisor also conducts one-on-one appointments to provide personalized guidance on transitions to living and studying in Canada, personal development, settlement supports, academic strategies, and cultural adaptation. Additionally, the Advisor collaborates with stakeholders to create settlement supports, such as housing resources, cultural integration activities, and informational sessions on topics like financial literacy and safety, ensuring a seamless transition for students into the larger community. We’re excited to see you explore this opportunity to join the International team as an International Student Experience Advisor. We're looking for someone who can find ways forward, be compassionate, and start small and think BIG in the planning, organizing, and implementation of events supporting international student success and retention.

Requirements

• Minimum qualification of a diploma in a relevant field (e.g., Social Sciences, Humanities, Education, Communications, Community Studies, or a related discipline), or an equivalent combination of education and experience
• 3+ years' experience delivering social programs and activities for young adults, combined with experience working within a cross-cultural setting or overseas
• Video creation and editing skills
• Strong organizational, communication, and interpersonal skills
• Fluency in another language consistent with current international student enrollment or with languages of prospective students in new and emerging target recruitment markets

Nice To Haves

• Proven ability to design and deliver engaging programs, events, and initiatives that foster student success, connection, and community engagement
• Strong relationship-building skills, enabling effective collaboration with students, colleagues, community partners, and stakeholders across diverse environments
• Expertise in supporting international student integration through culturally responsive services, settlement guidance, and student-focused programming
• Exceptional communication and facilitation skills, with the ability to engage individuals and groups through presentations, workshops, advising, and written communications
• Experience creating compelling digital content, social media campaigns, newsletters, and promotional materials that increase awareness and participation
• Proficiency in leveraging Microsoft Office, databases, and technology tools to coordinate programs, manage information, and enhance service delivery
• A demonstrated ability to manage competing priorities, coordinate multiple initiatives, and consistently deliver results in fast-paced environments
• Flexibility, resourcefulness, and strong cross-cultural awareness, allowing you to navigate complex situations with professionalism, diplomacy, and empathy.

Responsibilities

• Create and deliver engaging programs, events, and initiatives that foster international student success, belonging, leadership development, and community integration
• Lead and support volunteer, peer mentorship, and emerging leader programs by recruiting, training, coaching, and recognizing student leaders
• Provide personalized settlement guidance to international students, helping them successfully transition to life, learning, and work in Canada
• Connect students with essential resources and services, including housing, healthcare, banking, transportation, taxes, and community supports
• Develop and maintain strong partnerships with housing providers, community organizations, and internal stakeholders to enhance student support and access to resources
• Design and facilitate inclusive cultural, social, and orientation programs that promote engagement, cross-cultural understanding, and a sense of belonging
• Conduct individual student consultations to assess needs, address challenges, and provide guidance on academic, personal, and cultural transitions
• Create clear, engaging communications and promotional content that increase awareness of student programs, services, and opportunities for involvement.

Benefits

• Flexible work options
• Balance between a flexible work environment, connectedness to the campus community, and ensuring NorQuesters are set up to succeed in their roles and responsibilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree