International Sales Assistant

Hampton Lumber • Portland, OR

3d

About The Position

We are looking for a self-starting, well-rounded professional to join our Sales Support team at Hampton Lumber Sales (HLS). The primary role of the International Sales Assistant is to provide direct support to a specified group of lumber traders who manage sales programs and related inventory for HLS. This individual will play an integral role in processing transactions and assist in managing communications with customers within the trading group and other key groups within HLS. To be successful, they will need to be adaptable, have great attention to detail and a high level of accuracy, and develop a deep understanding of the businesses they support. You do not need prior experience in the wood products industry to succeed in this role, and there is room for advancement through a development path for successful candidates.

Requirements

• Ability to independently assess and adapt priorities in an always-changing business environment with both internal and external stakeholders
• Computer literacy with ability to navigate, learn and become proficient in software systems to manage sales orders, purchase orders, invoices, inventory, and other relevant transactions
• Desire to build strong relationships and team camaraderie with members of the HLS Sales Team and peers across various support teams
• Assertive and responsible, while exemplifying the highest levels of ethics, honesty, and integrity
• Strong analytical and critical thinking skills with an ability to anticipate opportunities and communicate practical solutions
• High-level of comfort and knowledge of Microsoft Windows, Word, Outlook, with competency in Microsoft Excel

Nice To Haves

• Four-year college degree or five years of Lumber Industry experience preferred but not required
• Experience with hardwood lumber and/or import/export preferred but not required

Responsibilities

• Provide comprehensive sales support and customer service for members of the HLS Import Sales Team
• Identify, enter, and process sales orders, purchase orders and transfer orders using information provided by various HLS team members and other relevant data sources
• Monitor, audit, and process all necessary shipping documentation, including delivery orders and packing lists, distributing them within the Sales Support team and other stakeholders as needed
• Accurately process payments to domestic and overseas vendors and generate invoices to domestic and overseas customers
• Review order files daily, and proactively identify and communicate any issues to relevant members of the HLS Import Sales Team and other support teams, as needed
• Work closely with the Import Logistics Manager to ensure timely movement of material to the correct location once it reaches its destination
• Act as liaison between overseas vendors and other HLS departments/outside customers on transactions being purchased and sold to ensure on-time and accurate delivery of material
• Monitor and communicate about inventory levels and process relevant documentation for specified trading groups, including vendor managed inventory and third-party reloads
• Manage reporting needs within the HLS Import Team, including use of Excel for data organization

Benefits

• Substantial company-paid assistance for Medical and Dental insurance premiums; mental health coverage; cost effective co-pays and deductibles
• 401(k) with 5% annual company contribution and generous company matching contributions vested over three years
• Paid time off, including eight paid holidays
• Opportunity to earn bonuses
• Employee wellness program that includes free counseling sessions, financial and legal guidance, and more
• Opportunities for paid training to support career advancement and personal development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level