International Product Development Manager, Professional Education

American Heart Association • Dallas, TX

2d • $70,000 - $90,000 • Remote

About The Position

The American Heart Association has an excellent opportunity for an International Product Development Manager in our Healthcare Business Solutions department! This position is home-based. The International Product Development Manager, Professional Education is a member of a team responsible for the development of localized versions of lifesaving CPR and first aid learning programs and products, and other global healthcare content. This individual is responsible for the development, localization, translation management, volunteer reviews, revision, fiscal management, and quality standards from project initiation to market rollout. The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally. #TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs.

Requirements

• Bachelor’s Degree or equivalent work experience.
• 3 years of experience. Five (5) years of experience preferred.
• Experience and direct participation in the localization, translation, review, and editing of scientific, technical, Life Science, or multimedia content for multi-language/multi-cultural markets.
• Experience working with subject matter experts and managing and participating in a formal review process.
• Experience leading program/product development projects.
• Validated ability to deliver on schedule and within budget.
• High level of detail orientation, without losing sight of the broader vision.
• Ability to make a timely decision while considering multiple factors and opinions.
• Ability to travel up to 15% domestically and internationally with overnight stays.

Nice To Haves

• Editing or publishing experience.
• Foreign-language facility or fluency, preferably in Japanese or Arabic.
• Experience leading product development projects in multiple languages.
• Localization project management experience.
• Experience working with subject matter experts, stakeholders, or vendors outside of the U.S.
• Experience developing eLearning and other digital products that meet accessibility requirements.

Responsibilities

• Collaborates with a cross-functional core product team on the content development for assigned products. Represents international interests during domestic product development by advising on how to produce more globalized content and planning alternative international content. Responsible for a smooth hand-over of materials for localization and translation.
• Leads cross-functional project teams in the development, localization, and translation of learning programs, products, and other healthcare content. Ensures project team’s adherence to a general product development process used across the department and develops sub-processes for project-specific tasks as needed.
• Develops an understanding of the product, intended audience, content organization, and modes of delivery for assigned products. Leads adherence to product-, language-, and content-specific style guides for internal and external use
• Facilitates determination and implementation of changes, and reviews content to confirm accurate implementation of edits or changes to ensure that translated materials meet the Association standards for accuracy before publication.
• Partners with a project manager to develop project scope and timelines. Leads the development project and ensures all internal and external team members meet the deadlines outlined in project plans.
• Proactively coordinates and collaborates with the Association Science & Health Advisor, the designated scientific authority (in-country subject matter expert), and the core product team to achieve scientific approval and signoff of major localization recommendations. Review and triage localization recommendations from the field.
• Trains, motivates, and engages volunteers and subject matter experts, and applies volunteer expertise across projects.
• Works well in a team environment and proactively contributes to departmental goals of improving processes and product specifications for rapid content updates.

Benefits

• medical, dental, vision, disability, and life insurance
• robust retirement program that includes an employer match and automatic contribution
• employee assistance program
• employee wellness program
• telemedicine, and medical consultation
• Paid Time Off (PTO) at a minimum of 16 days per year
• 12 paid holidays off each year
• Tuition Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level