Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•De Pere, WI

About The Position

The International Pharmacy Intern is a Non-US Accredited Foreign Graduate who completes required U.S. internship hours under the direct supervision of a licensed pharmacist. The role builds on the graduate’s pharmacy education through a mixed-modality learning plan and curated learning experience, developing knowledge and skills in patient care, practice management, leadership, and education. Interns must complete the internship within 18 months and are expected to complete and pass required pharmacist licensure exams and processes within 120 days after completing the required U.S. internship hours. The intern contributes to a safe, effective retail pharmacy environment and supports patient care, pharmacy operations, regulatory compliance, customer service, inventory and workflow management, and quality assurance. Responsibilities include prescription processing, customer assistance, approved register transactions, supporting the pharmacist in dispensing and prescription review, and providing permitted health services under applicable state regulations and pharmacy leadership direction. The role excludes final prescription verification. The position also involves supporting the pharmacy manager and pharmacy support staff, coordinating training and development, participating in operational meetings, and helping maintain an organized pharmacy department. A current pharmacy intern license in the state where the district is located is required. Pharmacist licensure in the state where the position is based must be obtained within 120 days of completing U.S. internship hours.

Requirements

Foreign graduate from a non-U.S.-accredited college or school of pharmacy before beginning the CVS Non-US Accredited Foreign Graduate Training Program.
Active Pharmacy Intern license in the state where the district is located.
Pharmacist licensure in the state where the position is based within 120 days of completing required U.S. internship hours.
Successfully complete required U.S. internship hours within 18 months.
Strong communication and presentation skills.
Demonstrate results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior awareness, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
Maintain regular and predictable attendance, including nights and weekends.
Complete required training and obtain required licensure within applicable guidelines.
Ability to lift and exert up to 20 pounds occasionally, up to 10 pounds frequently, and a negligible amount of force regularly, including overhead lifting.
Education typically required: high school diploma or GED and a doctorate (PharmD) or equivalent pharmacist degree from a non-U.S.-accredited school of pharmacy.

Nice To Haves

Eligibility to immunize.
Three to five years of relevant work experience.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
After meeting state regulatory requirements, ability and willingness to immunize, an essential pharmacist function.

Responsibilities

Provide courteous, professional customer service in the store and at the drive-through, answer questions and telephone calls, and seek solutions that improve customer satisfaction.
Protect customer and patient confidentiality in accordance with HIPAA, company standards, and applicable laws.
Comply with federal and state laws, regulations, CVS policies, and standard operating procedures.
Process prescriptions, including interpreting SIG codes, selecting products, counting and measuring drugs, handling containers, and labeling prescriptions.
Resolve third-party rejections, complete manual claim forms, and perform prescription pick-up procedures in accordance with company policy.
Access, enter, and retrieve information using the pharmacy workstation.
Support inventory management, replenishment, and putting away permitted drug orders.
Deliver additional health care services as allowed by state regulations, certifications, and pharmacy leadership, including testing and immunization-related services.
Support the supervising pharmacist with dispensing, prescription review, and compliance monitoring.
Offer counseling and refer customers to the pharmacist when appropriate; direct medical questions to the pharmacist as needed.
Communicate and interact with healthcare professionals to support patient care.
Support pharmacy leadership with staff motivation, assignments, scheduling, and development.
Coordinate or implement training and development for Pharmacy Support Staff.
Participate in required store operational meetings and communicate with field management and corporate teams as needed.
Help maintain a clean, organized, and professional pharmacy department.
Recognize colleagues, celebrate successes, complete required training, and contribute to team goals.
Adapt to change, identify business opportunities, and help implement solutions that improve pharmacy performance.