International Marketing Director - Asia

MGM Resorts International

1d • Onsite

About The Position

The primary responsibility of the International Marketing Director is to identify and develop new customers, as well as maintain existing customer relationships to drive profitability, annually. This role exposes high-net worth international casino customers to the entertainment offerings at all MGM Resorts properties.

Requirements

• Has a High School Diploma or GED
• Must be 21 years of age or older
• Has 5+ Years of prior relevant experience in management in the casino marketing industry
• Must be able to communicate effectively in the language from assigned region: Far East Marketing –Mandarin and/or Cantonese etc.

Responsibilities

• Determine and evaluate customers’ casino activity to provide corresponding incentives and use authorization to approve low amount of allowance (room, food, beverage, events tickets, promo chips, free play, airfare, or discounts).
• Charged with taking into a larger role of developing property’s customer base to increase customer development efforts.
• Authorize and grant low amount of marker authorization limits to qualifying customers.
• Understand process for critical business decisions regarding customer credit lines, allowances, and comps.
• Manage casino patrons to profitable levels.
• Work in conjunction with Casino Marketing, Marketing Executives and on-property personnel to assist and facilitate qualified in-house casino customers.
• Attend special event functions when appropriate to promote marketing efforts and greet customers.
• May attend quarterly Receivable Meetings to provide updates to the Corporate Finance group.
• Maintain highly confidential casino customer information by enforcing the privacy of all guests and limits requests for information about such guests in accordance with company policies.
• Resolve customer disputes and complaints to the satisfaction of the customer and the company.
• Comply with local laws, Title 31 and attend all mandatory compliance and training sessions.

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED