International Logistics Specialist

Snap-on Inc•Pleasant Prairie, WI

1d•Onsite

About The Position

The International Logistics Specialist oversees global supply chain operations, ensuring smooth order processing, compliance, and logistics coordination for international customers. This role integrates project management, supply chain oversight, and customer service expertise to streamline operations, improve efficiency, and drive international business growth.

Requirements

Recommended bachelor’s degree in international business, Supply Chain, Logistics, or a related field
2-4 years of experience in international logistics, program management, or supply chain operations
Strong analytical and problem-solving skills with the ability to manage multiple projects
Proficiency in Microsoft Office (Excel, Word, Outlook) and experience with ERP systems (e.g., LN, Baan)
Familiarity with compliance regulations, including export documentation, customs guidelines
Excellent communication skills for interacting with international clients, vendors, and internal teams
Ability to adapt to a fast-paced, global work environment while ensuring operational efficiency.

Nice To Haves

Flexible working hours may be required to coordinate with international time zones
Travel may be required to support international operations, OEM visits, or customer engagements
Additional certifications or schooling may be required annually

Responsibilities

Oversee and coordinate global order fulfillment, kitting, and distribution operations
Ensure timely and accurate delivery of international shipments while maintaining compliance with international trade laws
Work with third-party logistics providers, freight forwarders, and customs brokers to resolve shipping and distribution issues
Monitor and improve global delivery performance and inventory management
Serve as the primary point of contact for international customers, subsidiaries, and stakeholders regarding logistics and program needs
Identify customer requirements for international programs and customer issues
Provide consulting and data-driven insights to clients regarding logistics performance
Address and resolve customer concerns, ensuring excellent service and adherence to contractual stipulations, if there are no stipulations then ensure we adhere to the individual agreement
Develop and maintain process standards for international order processing, fulfillment, and warehouse needs
Monitor regulatory compliance, including export documentation and customs requirements
Provide leadership and training to internal teams on logistics best practices, compliance, and operational efficiency