International Import Compliance Specialist

ACE Hardware•Oak Brook, IL

3d•Onsite

About The Position

The International Import Compliance Specialist ensures Ace Hardware’s imported goods comply with U.S. Customs regulations and other government agency requirements. This role focuses on accurate tariff classification, customs entry audits, and maintaining import data integrity to directly support compliant, cost‑effective import operations.

Requirements

Import compliance or customs brokerage experience
Strong tariff classification expertise across varied commodities
Knowledge of U.S. Customs regulations and trade remedies
Experience with Partner Government Agency requirements
Ability to resolve duty discrepancies and audit findings
Strong organizational and problem‑solving skills
Proficiency with SAP, Excel, and compliance systems (ACE, CROSS)

Nice To Haves

Licensed Customs Broker or related certification
Experience with AD/CVD, USMCA, and GSP programs

Responsibilities

Determine correct tariff classifications for imported goods
Assess Partner Government Agency requirements (FDA, APHIS, EPA, etc.)
Conduct customs entry audits for accuracy and compliance
Resolve duty discrepancies and support corrective actions
Maintain tariff and duty data in SAP and SKU repositories
Work with vendors and customs brokers to obtain required documentation
Support cross‑functional communication on import compliance matters

Benefits

Incentive opportunities
Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution
Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire
Company Car, phone and fuel card are provided for field-based positions
Annual Ace Cares Week
20 hours off work per year to volunteer at an organization of your choice
Opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
On-site classes, facilitator-led courses, and a generous tuition assistance program
Frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales
Mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more
Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more
Birth/Adoption bonding paid time off
Adoption cost reimbursement
Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
Identity theft protection