International Brand Operations Specialist

Designer Brands Inc.•Columbus, OH

1d•Hybrid

About The Position

At Designer Brands, we move fast, collaborate globally, and bring our brands to life across markets. This role sits at the center of that work, connecting our international partners with internal teams to ensure every product journey runs smoothly from concept to customer. As the International Brand Operations Specialist, you will be the key connector between our international distributors, retail partners, and Designer Brands teams. You will help turn strategy into action by managing the operational details that bring our products to market globally. This role is ideal for someone who enjoys working across cultures, building strong relationships, and keeping complex processes moving forward with accuracy and care.

Requirements

5+ years of experience in international sourcing operations, process management, or a related operational role
Bachelor’s degree in International Business, Business Administration, Sourcing Operations, or similar experience
Strong organization skills with attention to detail
Clear written and verbal communication
Working knowledge of cross-functional brand operations
A solution-focused mindset with the ability to adapt in a fast-changing environment
Ability to manage competing priorities while maintaining professionalism and strong partner support
Interest in learning about and working across different regions, cultures, and perspectives
Flexibility to collaborate across global time zones when needed
Ability to travel to Massachusetts or Ohio as required

Nice To Haves

Familiarity with international business models and operational requirements
Experience in footwear supply chain and logistics
Multilingual capabilities are an asset

Responsibilities

Serve as the primary point of contact for international distributors and retail partners
Share seasonal operational details by brand, including: Minimum order quantities (MOQs), Order timelines and windows, Product details, pricing, and factory information
Communicate policies, guidelines, and resources such as: Compliance manuals, Storage requirements, Factory updates
Manage seasonal sample submissions and purchase orders: Entry, tracking, and maintenance
Confirm and coordinate order details including: Purchase orders, Ex-factory dates, Shipping details and labeling requirements
Monitor production on a weekly basis and provide timely updates
Coordinate key manufacturing updates, including: Shipment consolidations, Factory delays or transfers, Partial or short shipments, Quality claims and payment updates
Help ensure smooth product pickup and delivery across markets
Compile and track seasonal KPIs such as: On-time pickup, Payment timelines, Order accuracy and tracking
Share backlog and order reports to support revenue and inventory planning
Identify opportunities to improve processes and share best practices
Help standardize international operations across brands and regions
Develop solutions to address moderately complex operational challenges