About The Position

Build Your Career in International Banking. Are you a strong communicator who enjoys solving problems, coordinating across teams, and ensuring financial transactions are completed accurately? Join the WCIBO Global Trade & Standby Services Reconciliation and Payments team and help support international banking activity throughout the transaction lifecycle. In this role, you will work in a fast-paced production environment supporting Global Trade & Standby Services, or GTSS, and Foreign Exchange, or FX, banking products. You will collaborate with onshore and offshore partners, review transaction documentation, reconcile activity, and help ensure payments and trade transactions are completed accurately and in accordance with established policies and procedures. This is a strong opportunity for someone with international banking experience or foundational knowledge gained through international business, international studies, banking operations, or a related field. The team is prepared to provide role-specific training, but candidates should bring strong communication skills, attention to detail, and an interest in developing within international banking operations.

Requirements

  • High school diploma or equivalent
  • At least one year of relevant work experience

Nice To Haves

  • Strong verbal and written communication skills, including reading comprehension and the ability to provide clear written responses
  • Foundational knowledge of international banking, trade services, foreign exchange, payments, or related financial products
  • Strong problem-solving, research, and client service skills
  • Ability to review detailed information for completeness and accuracy
  • Ability to coordinate effectively across onshore and offshore teams
  • General knowledge of the international products and services offered by the company
  • Proficiency navigating multiple systems and software packages, including Microsoft Office applications
  • Ability to work effectively in a deadline-driven production environment
  • Experience in banking operations, transaction processing, reconciliation, payments, settlements, or financial services

Responsibilities

  • Support the processing of GTSS and FX banking products at various stages of the transaction lifecycle
  • Review, execute, and reconcile transactions and related documentation
  • Facilitate trade transactions, payments, settlements, investigations, and disbursements
  • Coordinate workflow and communicate effectively with onshore and offshore business partners
  • Review information for completeness and accuracy against established service levels, policies, procedures, and transaction terms
  • Research and help resolve transaction, payment, settlement, or reconciliation issues
  • Provide clear written and verbal communication to internal partners and customers
  • Ensure the appropriate documentation, information, and capacity are available to complete transactions
  • Support a production-focused environment in which accuracy, timeliness, and effective coordination are essential

Benefits

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
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