Internal Support Specialist

Frost Bank • Castle Hills, TX

6d

About The Position

The Internal Support Specialist supports Frost employees and bank operations by resolving work orders and helping maintain Frost properties in excellent condition. The role works with Postal, Records, and Properties teams, organizes logistics, and builds relationships with stakeholders. It also provides courier and driving services to executives, ensuring their safety and the delivery of sensitive material. The position is guided by Frost’s values of Integrity, Caring, and Excellence.

Requirements

• Valid driver’s license and a clean driving record.
• Ability to lift 50 lbs. and work in a warehouse environment.
• Must be at least 21 years old.
• Proficiency in Microsoft applications.
• Excellent written and verbal communication skills.

Nice To Haves

• Experience with Service Channel.

Responsibilities

• Prioritize and resolve work orders to maintain Frost properties in excellent condition.
• Work with Postal, Records, and Properties teams to support employee and bank operations.
• Provide courier and driving services to executives to ensure their safety and delivery of sensitive material.
• Communicate effectively to organize logistics details and maintain relationships with stakeholders.
• Take action using Integrity, Caring, and Excellence to achieve all-win outcomes.

Benefits

• Medical, dental, vision, long-term disability, and life insurance.
• 401(k) matching.
• Generous holiday and paid time off schedule.
• Tuition reimbursement.
• Extensive health and wellness programs, including an Employee Assistance Program.
• Referral bonus program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed