Internal Service Advisor
About The Position
At Steele Hyundai, every vehicle has a story before it reaches the customer, and our Internal Service Advisor plays an important role in bringing that story together. We’re looking for someone who enjoys being the connection point between teams, keeping communication clear, processes moving, and vehicles on track from reconditioning to the sales floor. As an Internal Service Advisor, you’ll help coordinate the journey of our pre-owned inventory by working closely with Sales, Service, Parts, and Technicians. You’ll keep everyone aligned, follow up on progress, and help ensure each vehicle moves through the make-ready process efficiently and accurately. This is a great opportunity for someone who thrives on organization, teamwork, and being the person who helps keep the day running smoothly behind the scenes.
Requirements
- A strong communicator who enjoys working with people and bringing teams together.
- Someone who is organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment.
- A proactive problem solver who takes ownership, follows through, and helps find solutions.
- Automotive service or parts experience, with approximately one year in a Service Advisor, Parts Advisor, or related dealership role considered an asset.
- Someone who understands the importance of teamwork, process, and delivering quality results.
- A valid driver’s license with an acceptable driver’s abstract.
Responsibilities
- Act as the communication link between Sales, Service, Parts, and Technicians to help keep pre-owned vehicles moving through the reconditioning process.
- Coordinate and dispatch a high volume of pre-owned vehicles while balancing priorities, timelines, and shop capacity.
- Monitor make-ready progress, identify outstanding items, and follow up with the right teams to keep vehicles moving toward the sales floor.
- Coordinate service needs, parts availability, and repair updates to help ensure work is completed accurately and efficiently.
- Prepare and hand-deliver work orders to technicians while supporting clear communication and workflow throughout the shop.
- Build strong working relationships across departments and contribute to a positive, team-focused environment.
- Support a seamless process that helps deliver quality vehicles and an exceptional experience for our customers.
Benefits
- Work Boot Reimbursement – Receive up to $350 in reimbursement immediately, no waiting required!
- 100% Matched Retirement Savings Plan – Put your future at ease with our employer-matched RSP plan, with a maximum of 4% after just 3 months and 5% after 5 years.
- Flexible Health & Dental Plans – Choose from six cost-shared plans tailored to your lifestyle. Affordable, dependable coverage for the people who matter most.
- Mental Health & Wellness Support – 24/7 confidential support for you and your family through EFAP.
- Employee Discounts – Enjoy savings on vehicle purchases, parts, and service at any of our locations.
- Access to Steele University – Grow your skills through engaging, role-specific training, learn anytime, anywhere, track your progress, and earn rewards as you develop.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
