Internal Sales Specialist

Ametek, Inc.•City of Rochester, NY

22h•Onsite

About The Position

Zygo/Navitar is seeking an Inside Sales Rep for its Navitar product line, based in Rochester, New York. This individual-contributor role is responsible for driving sales growth and developing new business opportunities. The position works closely with customers, engineering teams, product management, and regional sales representatives to support profitable growth. The role serves as the primary contact for assigned accounts and supports prospective customers, distributors, web sales, and eCommerce requests. The specialist identifies customer vision needs and connects them with Navitar products, provides product demonstrations, manages sales activities and opportunities in Salesforce CRM, and helps resolve product and order-related questions. The role also coordinates RMA requests and shares market trends, competitive intelligence, and customer requirements with leadership and product teams. Applicants must have the legal right to work in the United States and be legally authorized to access export-controlled information and source code. Compensation and position level will be determined based on experience.

Requirements

Bachelor’s degree in engineering or a related discipline.
At least 2 years of successful technical sales experience.
Proven ability to generate new business opportunities and strategically grow existing accounts and customer relationships.
Exceptional communication, presentation, negotiation, and relationship-building skills.
Experience managing sales opportunities and forecasts through Salesforce CRM or a similar system.
Self-motivated, adaptable, resilient, and able to work independently.
Legal right to work in the United States and legal authorization to access export-controlled information and source code.

Responsibilities

Serve as the primary point of contact for assigned customer accounts.
Contact potential customers to analyze their vision needs.
Connect customer expectations with Navitar products and provide customers and distributors with the information they need.
Provide product demonstrations to prospective customers.
Support web sales, eCommerce, and distributors with daily requests on various topics.
Participate in lead generation by making cold calls.
Manage pricing, quoting, discounts, sales, customer activities, and an accurate opportunity pipeline within Salesforce CRM.
Communicate market trends, competitive intelligence, and customer requirements to leadership and product teams, while supporting demonstrations.
Coordinate Return Material Authorization (RMA) requests and facilitate issue resolution.
Support customers with product-related questions in collaboration with sales engineering and technical personnel.
Respond to customer inquiries regarding pricing, lead time, product specifications, order status, and technical documentation.