Internal Sales Representative

Arylessence Inc•Marietta, GA

About The Position

As a member of the Sales Team, this position is responsible for maintaining and developing relationships with assigned accounts and prospects via predominately electronic means; develop new business by keeping a high level of focus on prospecting with Customer Service; follow-up on new business leads; and manage the territory in support of Arylessence’s short, medium, and long-term objectives for accounts, applications, and markets.

Requirements

Strong interpersonal skills, ability to communicate and manage well internally and externally.
High level of integrity and dependability with a strong sense of urgency and results-oriented.
Ability to communicate efficiently and work well with others in a team environment.
Strong ability to prioritize tasks, adapt to changing conditions, and manage multiple responsibilities efficiently.
Willingness and ability to absorb new information and apply it to current and future challenges.
Skilled in analyzing situations logically to identify strengths, weaknesses, and potential solutions.
High ethical standards with a strong sense of urgency and results oriented.
Ability to build and maintain effective relationships internally and externally.
Demonstrates understanding of customer service principles, including needs assessment, quality standards, and satisfaction evaluation.
Must have strong multi-tasking, problem-solving and time management skills.
Proficient in Microsoft Office and other relevant computer programs.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Maintain and develop relationships at assigned accounts and prospects, provide superior customer service, and align customer needs with Arylessence’s capabilities to yield sustainable value growth.
Collaborate with Arylessence leaders to negotiate, drive, and implement strategies. Coordinate as necessary with Sales colleagues with respect to interregional accounts.
Monitor, analyze, and report on competitive activities, new business opportunities, Regulatory developments, customer perceptions, and market needs. Author, distribute, and log timely, call reports for all pertinent customer and market activities.
Develop new business by keeping a high level of focus on prospecting and lead follow-up.
Deliver the territory’s budgeted revenue, gross margin, and volume.
Author then utilizes account plans for top customers. Routinely report on progress against qualitative milestones and financial targets. Capture profiles of key customer leaders.
Utilize Customer Relationship Management (CRM) software as directed.
Efficiently provide regulatory guidance to customers as a resource.
Communicate and document pricing targets to customers.
Respond to all customer concerns and refer unresolved customer grievances to designated departments or assigned salesperson for further investigation.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken and all other customer file maintenance.