Internal Sales Manager - UK

Rashmi Metaliks Limited

17h • Onsite

About The Position

This is primarily an office-based role at the Telford Depot (Halesfield 15, Telford TF7 4ER) for a major international manufacturer of Ductile Iron pipe and fittings that is establishing distribution in the UK. The role involves contacting new and existing customers to develop sales of goods and services, processing sales orders, handling returns, and managing pricing, discounts, and quotations. It also includes liaising with suppliers for purchase orders, pricing, discounts, and deliveries, resolving customer concerns, and maintaining up-to-date product knowledge. The position requires recording and updating customer information on CRM systems, liaising with internal departments, and providing after-sales support. Attendance at trade shows, conferences, or product launches may be required.

Requirements

• Technical competence and IT literate with ability to operate Excel based systems.
• Excellent interpersonal skills and telephone manner with clients and internal personnel.
• Customer-driven individual who is a determined problem solver.
• Self-disciplined and organised with the ability to work independently.
• Ability and experience in working in a team approach with external sales personnel to deliver sales.
• Full UK Driving licence required.
• Full clearance to work in the United Kingdom required.

Nice To Haves

• Previous experience in a distribution-based product sales environment is desirable.
• Excellent communication skills with a passion for sales and building long-term customer relationships.

Responsibilities

• Contacting new and existing customers to develop product sales of goods and services.
• Processing sales orders, handling returns and managing pricing, discounts and quotations to clients.
• Liaising with suppliers to process purchase orders, develop pricing arrangements and agree discounts, deliveries and shipping of products to site both directly and from stockholding.
• Resolving customer concerns, complaints and negotiating terms as needed.
• Maintaining up-to-date product knowledge and market trends for internal and external distribution.
• Recording and updating customer information on internal and external CRM systems.
• Liaising with internal departments to align on customer requirements.
• Providing after-sales support, including follow-up calls and service coordination.
• Attendance at trade shows, conferences or product launches may be required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed