Internal Parking Auditor - Gaylord Opryland Hotel & Resort

Towne Park•Nashville, TN

19h•Onsite

About The Position

The Auditor is responsible for accurately collecting and reconciling revenue from the previous day’s work of all site cashiers. The Auditor will be responsible for meeting with managers from the client accounting department, working an over / short report provided by the client or Account Manager, maintaining open communication with Account Managers regarding the job performance of other cashiers on property, and working with the Account Manager on programs to improve the job. The Auditor also must accomplish many other tasks related to revenue control such as, discount / comp tracking, property access systems, spot audits, training, and cashier support. The Auditor is a model for Lead Cashier and is the most knowledgeable of the job and surroundings.

Requirements

Must be at least 18 years of age and be able to pass a criminal background and drug screen
One to three months related experience and/or training; OR equivalent combination of education and experience
Must be able to speak, read and write standard English language
Must be able to read and comprehend simple instructions, short correspondence and memos
Must be able to write simple correspondence
Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s; ability to perform these operations using units of American money and weight measurement, volume and distance
Must be able to put numbers in numerical sequence
Must be able to understand 24 hour and military time systems
Clearly understand rates applicable to time passed

Nice To Haves

Customer service experience preferred
Register/Computer experience preferred

Responsibilities

Examines departments’ cash handling and tracking activities for compliance with Towne Park plans and policies.
Collects all daily paperwork, go over with current cashier, and go over events for the day that will impact revenue.
Reconciles all daily and overnight tickets; validations and comps and review with appropriate facility representative.
Inputs all necessary information in the sites budget and forecast files.
Analyzes data obtained to identify deficiencies in controls and looks for efficiency opportunities.
Inspects and Reviews equipment and vendor control log book for follow up and pass on to AM daily.
Inspects gates and equipment for organization and cleanliness.
Reviews all adjustments with appropriate facility representative.
Updates transition plans as necessary.
Helps with transition of new management (AM, AAM, etc.).
Responsibility for training and certifying new cashiers to ensure qualifications in position.
Communicates staff’s performance issues and/or irregularities to management.
Required to fix all over / shorts for property in system.
Be available at all times for cashiers.