PSS AH PC N Charlotte Internal Medicine- University
About The Position
This is a full-time position in the GCMG North Charlotte Internal Medicine: University - Internal Medicine department. The role involves reviewing and documenting patient identification, placing armbands on patients, and using effective communication skills with patients, visitors, co-workers, management, and physicians. The position requires maintaining compliance with HIPAA, CMS, and Medicare/Medicaid regulations pertaining to the registration process and information flow. The role also involves referring patients to Patient Financial Resource Services and Drug List Techs when necessary, providing age/developmental appropriate assistance, and assisting departmental staff in creating a caring and compassionate environment.
Requirements
- High school diploma or GED equivalent required.
- Experience in a healthcare setting or as a Unit Secretary preferred.
- Excellent oral, written, and interpersonal communication skills
- Focus on customer service skills
- Knowledge of medical terminology
- Ability to use WakeOne
- Organized and ability to work as a team member
Responsibilities
- Reviews and documents patient identification, and places armbands on patients arriving for care.
- Uses effective communication skills when interacting with patients, visitors, co-workers, management and physicians. Uses effective communication skills and strict patient identifiers when directing information and communications.
- Maintains compliance with HIPPA regulations, CMS regulation and Medicare/Medicaid regulations as the regulations pertain to the registration process and information flow to the multi-disciplinary team and to the public.
- Provides continuity in departmental operations.
- Refers patients to PFRS (Patient Financial Resource Services) when necessary.
- Refer patients to Drug List Techs for update of medications before surgery as needed.
- Provides age/developmental appropriate skills for the specific age groups served when assisting families, patients and visitors.
- Assists departmental staff in providing a caring compassionate environment.
Benefits
- Comprehensive suite of Total Rewards: benefits and well-being programs
- Competitive compensation
- Generous retirement offerings
- Programs that invest in your career development
- Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
