Internal Marketing Communications Specialist

Berkshire Hathaway Homestate Insurance • Omaha, NE

6d • Onsite

About The Position

The Internal Marketing Communications Specialist plays a key role in strengthening relationships with agency partners, promoting company products and services, and driving engagement through strategic communications, training, and marketing initiatives. This individual will leverage strong communication, relationship-building, and analytical skills to support agency growth, enhance brand awareness, and deliver meaningful insights that influence business decisions. The ideal candidate is a creative, customer-focused professional who enjoys building meaningful relationships, analyzing results, and developing communication strategies that make a measurable impact. This position offers the opportunity to collaborate across multiple business areas while helping shape the voice and visibility of the organization.

Requirements

• Bachelor's degree in Marketing, Communications, Business, Public Relations, Journalism, or a related field, or equivalent work experience required.
• One or more years of experience in marketing, communications, public relations, customer engagement, business development, or a related field.
• Experience creating marketing communications, digital content, presentations, training materials, campaigns, or customer engagement programs.
• Strong analytical skills with the ability to interpret data, identify trends, and develop actionable recommendations.
• Proficiency with Microsoft Office applications, including Excel, PowerPoint, and Word.

Nice To Haves

• Additional experience is preferred.
• PowerBI and CoPilot experience preferred but not required.
• Exceptional written, verbal, presentation, and interpersonal communication skills.
• A passion for brand building, and creating engaging customer experiences.
• Strong relationship-building skills and a customer-first mindset.
• The ability to analyze data and transform insights into effective communication and marketing strategies.
• Excellent organizational skills, attention to detail, and project management abilities.
• Creativity, initiative, and a desire to continuously improve processes and outcomes.
• Build and maintain strong relationships with agency partners, internal business teams, and external stakeholders.
• Manage multiple priorities and deadlines while delivering high-quality work in a fast-paced environment.
• Develop creative communication strategies that drive engagement, awareness, and business growth.
• Use feedback, performance metrics, and market insights to continuously refine communications and marketing efforts.
• Work independently while collaborating effectively across departments and business functions.
• Learn new products, technologies, and industry trends while expanding marketing and communication expertise.
• Identify opportunities, solve problems, and recommend innovative approaches that improve business results and customer experiences.
• Maintain professionalism, confidentiality, and integrity in all interactions.

Responsibilities

• Build, strengthen, and maintain relationships with agency partners through phone, email, virtual meetings, training sessions, and other communication channels.
• Serve as a trusted marketing resource by communicating product updates, business initiatives, marketing opportunities, and process enhancements to agents and business partners.
• Support agency growth initiatives by identifying, evaluating, recruiting, and onboarding prospective agency partners.
• Monitor and report on agency performance, marketing activity, submission trends, and engagement metrics to uncover opportunities for growth and improvement.
• Design and deliver training programs, webinars, presentations, and educational resources for agency partners and stakeholders.
• Coordinate and support industry events, conventions, trade shows, promotional campaigns, and branded merchandise initiatives.
• Compile, validate, analyze, and report on marketing and business performance data to support strategic decision-making.
• Participate in special projects and contribute to continuous improvement initiatives that enhance the customer and agency experience.
• Demonstrate and promote a positive team culture by collaborating effectively, supporting coworkers, and contributing innovative ideas and solutions.

Benefits

• health insurance
• vision insurance
• dental insurance
• life insurance
• disability insurance
• 401(k) with company match
• 100% upfront tuition reimbursement
• complimentary state-of-the-art, on-site gym
• robust wellness program
• low-cost downtown parking
• numerous volunteer and networking opportunities with other emerging professionals

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level