Internal IT Auditor, Experienced

Blue Shield of California•Oakland, CA
•$38 - $57•Hybrid

About The Position

The Internal Controls Advisory Services team provides objective consulting and advisory services to add value and assist management in establishing and maintaining effective internal controls. The team helps Blue Shield of California accomplish its objectives through a systematic, disciplined approach to evaluating and improving risk management and control processes. The Internal Controls, Experienced position reports to the Principal, Internal Controls Advisory Services and works under senior team members' guidance to support internal controls assessments, advisory engagements, and remediation activities. The role supports healthcare operational process assessments, control testing, remediation tracking, audit requests, and executive reporting. It also involves coordinating with business partners and stakeholders, preparing documentation and deliverables, and participating in training, knowledge sharing, special projects, and team initiatives. The position follows a hybrid workplace model, generally requiring in-office work two days per week. Employees who live more than 50 miles from an office location will determine in-office time with their manager based on business need.

Requirements

  • Bachelor’s degree, or a high school diploma/GED plus four years of additional relevant experience in lieu of a degree.
  • At least three years of prior relevant experience in internal audit, internal controls, risk advisory, compliance, SOX, or a related field.
  • Working knowledge of internal controls, risk assessment, process documentation, and control testing.
  • Ability to analyze information, identify issues, and communicate observations clearly and professionally.
  • Strong organization and attention to detail, with the ability to manage multiple assignments and meet deadlines.
  • Ability to collaborate effectively with team members and business partners in a dynamic, hybrid environment.
  • Proficiency with Microsoft Excel, Word, and PowerPoint.

Nice To Haves

  • CPA, CIA, or CISA certification, or progress toward a relevant certification.
  • Experience in the health insurance or healthcare industry.

Responsibilities

  • Demonstrate professionalism, objectivity, and integrity when completing assigned work, and escalate issues to senior team members as appropriate.
  • Support assigned phases of healthcare operational process assessments, including planning support, walkthroughs, fieldwork, control testing, and finding validation.
  • Execute and document control testing using established test procedures and the COSO framework, and help document process flows and risk and control matrices (RCMs).
  • Review policies, procedures, and supporting evidence against established requirements, and raise potential gaps or improvement opportunities to the engagement team.
  • Assist in identifying root causes of findings and drafting recommendations for review by senior team members.
  • Prepare accurate, well-organized workpapers, status trackers, and draft deliverables in line with team standards.
  • Request and track documentation from process owners, and follow up on open items to keep assigned work on schedule.
  • Assist with internal and external audit requests by gathering supporting documentation and tracking responses.
  • Track remediation activities and review supporting evidence for completed corrective actions, escalating delays or concerns to senior team members.
  • Coordinate meetings with business partners and stakeholders, including scheduling, preparing supporting materials, tracking follow-up items, and facilitating timely completion of requested activities.
  • Gather, organize, and validate data and information used in executive and leadership reporting, working with stakeholders to resolve questions, discrepancies, and incomplete information.
  • Reconcile supporting details and data across source information, status trackers, and reporting materials to help ensure executive reporting is accurate, complete, and consistent.
  • Assist in preparing recurring and ad hoc executive reporting by consolidating updates, validating supporting information, and maintaining reporting documentation.
  • Participate in internal controls training, knowledge sharing, special projects, and team initiatives as assigned.
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