Internal Consultant- Remote

Ochsner Clinic Foundation•New Orleans, LA

10d•Remote

About The Position

This role provides critical support for reporting, analytics, and admin support across Documentation Excellence and HIM and aligns with organizational priorities focused on data-driven decision-making, workflow optimization, and technology expansion, including Epic CDI and HB Coding automation efforts. The role will focus on reporting, project management, and post-implementation support to ensure successful adoption and sustainability of workflows and technology. This job leads, manages and/or participates in all related management aspects of assigned project(s) and ensures that project-related training and quality assurance requirements are assessed and implemented. Oversees internal consulting projects to ensure that results provide timely, accurate and compliant recommendations to management. Manages audits; oversees training and implementation; develops and maintains processes with strict adherence to timeframes; and develops, implements and maintains educational and training programs for employees to ensure competency in all aspects of job duties, including compliance with all applicable regulatory agencies.

Requirements

High school diploma or equivalent.
10 years of related professional experience; OR 5 years related professional experience with a bachelor's degree.
Proficiency in using computers, software, and web-based applications.
Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
Strong interpersonal and leadership skills.
Organizational, time management, and project management skills.
Ability to travel throughout and between facilities and work a flexible schedule (e.g. 24/7, weekend, holiday, on call availability).

Nice To Haves

Bachelor's degree in a related field or an advanced degree in finance, accounting, business/health administration.
Related professional certification (e.g. CIA, CPA, CISA, CPC; CCS, etc.).

Responsibilities

Facilitates processes/operations required for new services/location, service location changes, and new technology/equipment to ensure accurate and complete set-up and implementation.
Participates in research, training, and education that supports the project.
Escalates issues that may not put the project at risk; recommends solutions.
Ensures data integrity and quality control.
Ensures projects remain within budget.
Performs other related duties as required.
Develop and maintain dashboards
Provide trending and performance insights
Translate data into actionable recommendations
Coordinate cross-functional HIM and Documentation Excellence projects
Track timelines, deliverables, and outcomes
Support leadership with project planning and execution
Support new system implementations (Epic CDI, automation tools)
Act as liaison between operations and IS/analytics teams
Identify gaps and drive optimization following go-live
Monitor and evaluate workflows for efficiency improvements
Support adoption of new processes and tools
Reduce manual processes through automation opportunities
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.