Internal Communications, Enterprise & Growth

OpenAI • San Francisco, CA

5d • $171,000 - $190,000

About The Position

OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. Our Communications team supports OpenAI’s mission and goals by clearly and authentically explaining our technology, values, and approach to safely building powerful AI. The Internal Communications team aims to create clarity, trust, and shared understanding that inspires our employees to do their best work. We are looking for an Internal Communications professional to support our Enterprise and & Growth portfolio, specifically B2B, Revenue, Partnerships, Marketing, Enterprise Engineering, Ads, and Commerce teams. This role is well suited for a highly organized communicator who writes clearly, learns quickly, brings calm execution to a fast-moving environment, and enjoys finding creative ways to keep employees informed and connected.

Requirements

• 3+ years of experience in internal communications, event coordination, marketing communications, operations, or a related field.
• Experience supporting internal events, team meetings, All Hands, or employee engagement moments.
• Excellent organization and project coordination skills, including demonstrated experience in tracking deadlines, dependencies, logistics, and stakeholder feedback.
• Sound judgment and discretion, particularly when handling confidential or sensitive information across technical, customer-facing, and business teams.
• A collaborative approach, with the ability to build trust, anticipate communications needs, and keep cross-functional teams aligned.

Responsibilities

• Support day-to-day internal communications for the Enterprise & Growth portfolio, including product, partnership, leadership, and organizational announcements.
• Help plan and execute internal events for supported executives and teams, including org-wide All Hands, managers meetings, Q&As, leadership AMAs, employee engagement moments, and launch-related gatherings.
• Support logistics and execution for company-wide customer storytelling programs, bringing customer insights, examples, and impact stories to employees.
• Monitor high-traffic Slack channels and other employee feedback signals across supported teams to identify emerging questions, information gaps, and opportunities to improve clarity or connection.
• Maintain intake and calendar, tracking key moments, milestones, dependencies, audiences, and review timelines.
• Contribute to broader Internal Communications priorities as needed, bringing flexibility, curiosity, and strong follow-through across the team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed