Internal Communications Specialist

AgeSpan•Lawrence, MA

1d•Hybrid

About The Position

AgeSpan is seeking an Internal Communications Specialist to help strengthen employee engagement and organizational alignment by connecting staff to AgeSpan's mission, culture, and priorities. This role supports the planning and execution of internal communications and employee engagement initiatives across the organization. The ideal candidate is a strong writer and collaborative communicator who can manage multiple projects, coordinate and manage a calendar of communications, create engaging content, and maintain clear, consistent communication across a variety of channels and audiences.

Requirements

Bachelor's degree in Communications, Marketing, English, Journalism, or related field preferred
Minimum 3 years relevant experience in communications, public relations, content development, journalism, or digital media
Ability to work effectively in a cross-functional, highly collaborative work environment
Superb writing, video, editing, and proofing skills, and strong interviewing experience required
Self-starter with the ability to distill information or a story to its most compelling form; take initiative to generate content and develop story ideas
Critical thinking and planning skills with proven ability to meet deadlines
Exceptional professional communication and interpersonal skills.
Self-motivated and resourceful with attention to detail.
Skilled in social media and email marketing content creation and management
Knowledge of AP style and SEO preferred
Proficiency with Microsoft Office 365 products; CRM/marketing and video content creation tools, Hootsuite and WordPress experience preferred
Nonprofit experience a plus
Experience with diversity, equity and inclusion-oriented narratives preferred
Able to recognize problems, troubleshoot, and clearly explain potential solutions
Stay current with event and regularly identify opportunities to connect them to our work
Valid driver's license and reliable transportation required

Responsibilities

Draft, edit, and publish engaging content for the AgeSpan intranet and other internal communication channels
Assist with maintaining internal communication calendars and coordinating timely delivery of organizational messaging
Maintain intranet content and communication boards to ensure information is current, organized, and user-friendly.
Monitor intranet engagement and communication effectiveness and recommend improvements based on audience feedback and participation.
Support HR-related communications, including employee wellbeing newsletters, benefits and open enrollment materials, employee spotlights, and staff announcements
In collaboration with the HR Department, prepare communications for major staff events and participate in event planning and production.
Support communications related to recruitment, onboarding, retention, employee recognition programs, and crisis communications
Assist with volunteer and intern recruitment and retention communications
Partner with Employee Resource Groups (ERGs) and The Fund to support communication initiatives and employee engagement efforts
Assist with presentation development, technical setup, and meeting support for monthly All Staff meetings and other department or board meetings as needed
Conduct staff interviews and develop "day-in-the-life" stories and other employee features for internal and external communications
Help manage and strengthen AgeSpan's employer brand across platforms such as LinkedIn, Glassdoor, and Indeed
Collaborate cross-functionally with HR, Compliance, IT, and leadership teams to support organizational communication needs
Manage digital and visual internal communication content across the Lawrence and Danvers offices, including TV screens, signage, and workplace messaging
Perform other related duties as assigned