Internal Communications Specialist

Brex•San Francisco, CA

42d•Hybrid

About The Position

Brex is seeking an Internal Communications Specialist/Manager to be the driving force behind internal company communication. This role ensures employees globally are informed, aligned, and engaged. The specialist will manage company-wide All Hands meetings and develop communications across various channels to connect employees with the company's mission, strategy, and culture. The position requires a blend of operational efficiency and creative storytelling, with the ability to influence stakeholders in a dynamic environment. This role requires the individual to be onsite 3 days per week at the San Francisco hub office.

Requirements

3+ years of experience in internal communications, employee communications, talent brand, content, marketing, journalism, People programs, or a related field.
Exceptional writing and editing skills, with the ability to craft clear, concise, and compelling communications for a variety of audiences.
A writing assessment will be part of the interview process.
Strong project management and organizational skills, with the ability to manage multiple priorities and stakeholders simultaneously paying attention to details and holding a high bar for quality.
Excellent judgment and discretion when handling sensitive or confidential information.
Ability to work independently, take initiative, and operate effectively in a fast-paced, ambiguous environment.
Strong interpersonal skills and the ability to build productive working relationships across teams and levels.

Nice To Haves

Experience supporting company-wide events such as All Hands, Town Halls, leadership offsites, or other employee-facing programs.
Experience supporting communications through a merger, acquisition, organizational transformation, or other significant periods of change.
Experience producing video, presentation, or multimedia content for employee audiences.
Familiarity with employee engagement, communications, or analytics platforms and tools.

Responsibilities

Support the planning and execution of company-wide All Hands meetings and other employee events, including agenda development, speaker coordination, content review, production logistics, day-of execution, and post-event follow-up.
Partner closely with senior leaders and key stakeholders to align on themes, timing, and content for key employee communications and events.
Draft and edit a wide range of content including Slack announcements, presentations, employee resources, leadership communications, and internal documentation.
Own recurring communications programs and business rhythms, including All Hands follow-ups, leadership summaries, newsletters, and employee updates.
Maintain editorial calendars and communication plans that map to key business milestones, company priorities, and cultural moments.
Support communication strategies during periods of organizational change and transformation, ensuring employees have the context and clarity they need to navigate change.
Develop manager guidance, employee FAQs, and communication plans to support key company initiatives and rollouts.
Improve communication consistency, structure, and scalability across teams through templates, processes, and best practices.
Measure and analyze the effectiveness of internal communications through engagement metrics and employee feedback, using data to continuously improve reach and resonance.