Internal Communications Lead, Technology

Humana

1d • $115,200 - $158,400 • Remote

About The Position

Humana’s Corporate Communications organization is seeking an Internal Communications Lead to support the Technology organization as part of the Internal Communications Team. In this role, you will serve as a trusted communications advisor to high-profile business partners as they make and execute decisions that drive the business forward. You will work closely with business partners and teammates at all levels of the Technology and Communications teams to prepare for and manage Technology-wide business initiatives and messaging, including topics related to emerging technologies such as AI. In addition to providing strategic counsel, you will play a hands-on role in building and executing the team’s annual communications plan. Throughout the year, you will direct a broad range of communication activities across a variety of channels to maximize message clarity, consistency, engagement, and effectiveness. This role requires someone who is energized by challenges, complex subject matter, and critical thinking. The successful candidate will excel at managing relationships, adapting to changing circumstances, and bringing a growth mindset to complex work.

Requirements

• Bachelor’s degree or higher in journalism, communications, public relations, or a relevant field
• 10+ years of recent experience in corporate, employee, or technology communications, with a focus on driving enterprise-wide change and transformation
• Strong track record of developing successful strategies and content for multiple internal communication channels
• Proficient in Microsoft Suite with demonstrated expertise in PowerPoint

Nice To Haves

• Previous experience in employee communication platforms such as: Politemail or Poppulo
• Experience with technology and AI communications, or other large-scale change and transformation work within a corporate, healthcare, or agency setting
• Background in healthcare communications

Responsibilities

• Lead communications strategy for initiatives within Humana Technology, implementing tactics that prioritize message delivery and employee engagement within the team and across the broader organization
• Advise teams and leaders on best practices and proven internal communication approaches that enable successful transformation, including the tactical plans and communications materials needed to support them
• Counsel business partners on communication strategies and execution, recommending innovative ways for teams to connect with associates, leaders, and key stakeholders
• Develop change communication strategies, plans, and narratives to drive message alignment and consistency across Technology and the enterprise
• Establish discipline around measurement and outcomes reporting, setting and measuring against KPIs to inform decision-making and evaluate success
• Execute digital content strategies and manage content across internal digital channels
• Produce executive-level communications and support executive events
• Translate Technology strategy into effective messaging that aligns with broader Humana goals, inspires Technology associates, and positions Technology as a thought leader in the digital space
• Serve as a Technology communications subject matter expert and consultative resource for the broader Corporate Communications Team

Benefits

• medical
• dental
• vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior