Internal Communications - Lead Specialist

Marsh McLennan

5d • Hybrid

About The Position

The Lead Specialist for Internal Communications for Marsh Risk Business and Client Services (BCS) will play a pivotal role in shaping and executing a dynamic internal communications strategy for the global Marsh Risk BCS population. This individual will bring proven experience partnering with senior leaders, a deep understanding of internal communications best practices, and a passion for storytelling that drives engagement through innovative and strategic initiatives aligned with overarching BCS communications goals. As a trusted communications advisor, the Lead Specialist will provide strategic guidance on messaging, channel strategy, and priority initiatives, serving as a creative thought partner to the BCS Internal Communications Leader. They will lead and develop one direct report and collaborate closely with a global network of communicators to deliver impactful communications that support Marsh Risk and BCS’s broader business objectives. This role offers the opportunity to influence and elevate internal communications within a collaborative environment that values creativity and strategic thinking. Please note: This position requires working from our New York City office at least three days per week.

Requirements

• A Bachelor’s Degree, in Communications or English preferred
• A minimum of 7 years of prior relevant experience

Nice To Haves

• Having excellent writing and communication skills
• Having strong knowledge of core internal communications and change management strategies
• Having well-developed and professional interpersonal skills
• Are able to interact effectively with people at all levels of the organization
• Are able to work in a team environment with a client-centric focus, emotional intelligence

Responsibilities

• Develop and execute communication strategy and approach for Marsh Risk BCS, supporting the objectives of the leader and function, aligned to the overarching BCS communication strategy.
• Manage, review, and publish content on communication vehicles (Intranet, newsletters, email, social media, etc.) to ensure on-time, accurate delivery and availability of fresh, updated content.
• Evaluate and interpret user needs, analyze the audience and determine the most effective means of presentation methodology, to effectively and efficiently support the objectives of a function or business.
• Develop and write presentation materials for firm-wide meetings and events.
• Support the planning and execution of internal promotion, such as video production and other multi-media vehicles, to deliver key messages across the business/function/enterprise.
• Provide mentoring to less experienced staff, in order to continue output improvement.
• Consult on critical issues with all levels of internal (and external, if appropriate) stakeholders, to support the execution of communications materials.
• Provide relevant subject matter expertise, as requested, to assigned projects.

Benefits

• Opportunities for professional development and career advancement within a global leader in the insurance industry.
• Be part of a supportive and inclusive work environment that values diverse perspectives and encourages innovation.
• Contribute to a company that is dedicated to excellence, integrity, and delivering exceptional value to clients.
• We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees