Internal Communications Specialist

GreenStone Farm Credit Services•East Lansing, MI

About The Position

We’re looking for a creative, strategic, and highly organized Internal Communications Specialist to shape the voice of our organization from the inside out. In this role, you’ll build communication strategies that strengthen culture, support business priorities, and keep employees informed, inspired, and connected. You’ll partner with leaders across the company, manage key communication channels, and deliver messaging that resonates with a diverse, distributed workforce. If you love crafting compelling stories, thrive in fast‑moving environments, and enjoy being the connective tissue of an organization, this role is your next big move. GreenStone trusts the people we hire. We empower employees to make the best decisions for the customer and the company. GreenStone has an outstanding Total Rewards package, which includes, but is not limited to: 15 vacation days, 12 sick days, and 12 paid holidays per year 401(k) plan – up to a 9% employer contribution/match Medical, Dental, Vision, STD, LTD, Life/AD&D benefits, etc. Paid Parental leave $150/year Logo Wear allowance $400/year Wellness Subsidy/Reimbursement & wellness programs $6,000 lifetime maximum Student Debt repayment program or tuition assistance Yearly bonus/incentive opportunity available to all employees Get to know GreenStone Our $15 billion portfolio of customers, ranging from rural homeowners to global agriculture and food businesses, provides our employees with a unique opportunity to maintain a local presence while working for a top workplace. Our diverse business structure provides exciting opportunities for passionate, talented professionals in many areas. Additionally, many of our team members are highly respected in their area of expertise at both the state and national level making GreenStone one of the top Farm Credit associations in the country. Culture Core Four values steer everything we do at GreenStone. Customer First, Delivery Quality, Get involved, Do the right thing. Employees work as a team to create a company fueled by the desire to best serve each other and our customers every day. Greenstone culture promotes innovative thinking, professional development, health and wellness, and a relaxed work environment with flexible schedules.

Requirements

Bachelor’s degree required (Communications, Marketing, English, or related field preferred).
4+ years of corporate communications or internal communications experience.
Proven ability to manage multiple projects and deadlines in a fast‑paced environment.
Exceptional writing, editing, and storytelling abilities.
Strong understanding of communication strategy and campaign design.
Ability to translate complex information into clear, accessible messaging.

Responsibilities

Develop internal communication campaigns that support business goals and elevate company culture.
Write, edit, and proofread clear, engaging content for emails, intranet articles, leadership messages, presentations, and company‑wide announcements.
Serve as a trusted advisor to leaders, helping them communicate with clarity, confidence, and authenticity.
Lead internal crisis and incident communications with accuracy, empathy, and speed.
Build and maintain a communication framework that includes tone/voice guidelines, templates, best practices, and compliance standards.
Design and manage communication campaigns for major initiatives, measuring performance and impact.
Oversee all internal communication channels, ensuring content is timely, relevant, and aligned with brand standards.
Continuously evaluate channel effectiveness and explore new tools and technologies to reach employees where they are.
Maintain accurate distribution lists and mailing groups.
Develop segmentation strategies to ensure the right messages reach the right audiences at the right time.
Establish clear protocols for message prioritization, cadence, and channel usage across the organization.