Senior Communications Specialist, Internal Communications

Universal Orlando•Orlando, FL

17h

About The Position

Drives execution of communications across all UOIC channels and programs. Ideates, develops, executes, and delivers Team Member communications programs with a focus on company-wide Team Member engagement campaigns. Supports the execution of original and compelling storytelling content, from concept through deployment, across multiple Internal Communication channels (publications, social media, Team Member websites, video, etc.) to drive increased Team Member engagement. Maintains direct contact with clients for feedback and follow-up. Routes content to appropriate stakeholders for approval and follows up on items for completion. Supports new expansion projects as well as operational communication.

Requirements

Bachelor’s degree in Communications, Public Relations, or a related field is required.
2+ years’ experience working in communications, public relations, or corporate communications preferred.
Experience in a communications-related field or extensive, personal familiarity with communications processes and workflows required.
Strong understanding of social media platforms required.
Strong writing skills, with portfolio of work examples.
Excellent interpersonal and team communication skills required.
Must be a team player – able to build and maintain strategic partnerships.
Ability to work on multiple projects simultaneously and independently.
Proven aptitude for quick creative thinking with acute attention to detail within demanding deadlines.
Ability to work under pressure, deadlines, and incomplete information
Consistent attendance is a job requirement.

Nice To Haves

Social media, graphic or web design, or video development experience a plus; or equivalent combination of education and experience.
Experience with project management platforms, such as Workfront and Airtable, is preferred.
Adobe Creative Cloud experience preferred.
Familiarity with Canva, and quick adaptability to other multimedia content creation software is a plus.
High proficiency in Microsoft Office preferred.

Responsibilities

Ideate, develop, and write news and compelling editorial content for use across various Internal Communications channels.
Gather information from subject matter experts, conduct interviews, attend and cover events, and create or capture imagery as needed
Contribute to developing creative concepts for initiatives such as Team Member storytelling, marketing campaigns, product launches, marquee events, and operational support. This includes writing and formatting creative briefs, video scripts, and tactical overviews. Additionally, track and monitor the progress of campaign tactics to ensure timely completion of deliverables
Partner with Internal Communications leadership to develop a robust editorial calendar that supports our destination, Team Member engagement campaigns and other identified content themes
Schedule, publish and execute communications across channels, including email, Intranet, social media, using appropriate tools.
Support all Team Member channels through reporting and benchmarking
Represent Internal Communications in cross-functional meetings and provide backup support for conducting Internal Communications-based meetings, as identified.
Provide backup support for tasks as needed
Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities.
Perform other duties as assigned.