Internal Business Associate
About The Position
This is a front-line entry point into investment sales and a development path toward an Inside Wholesaler role. The Internal Business Associate works alongside experienced Internal Business Consultants and Sales Leaders to support financial advisors across the U.S. and Canada and help grow the business. The role combines sales support, relationship building, and analysis, including contributing to territory strategy, preparing insights for advisor conversations, and helping deliver product updates that support client outcomes. It is intended for someone who enjoys working with others, influencing decisions, and developing toward a client-facing sales career. The associate develops knowledge of investment products such as mutual funds, ETFs, college savings plans, and managed portfolios, and gains hands-on exposure to daily sales-desk operations. Within the first 120 days, the associate must complete the SIE, Series 7, and Series 66 licenses. Licensing costs are covered, with structured training, paid study time during working hours, and ongoing support. Progression to an Inside Wholesaler role involves proactive, high-volume daily phone outreach to build relationships and grow business. The position is based in Tempe, Arizona, with a hybrid working arrangement. The advertised role is an existing vacancy.
Requirements
- Complete the Series 7 and Series 66 securities licenses within 120 days of hire.
- Demonstrate curiosity about capital markets.
- Desire to acquire sales experience in the financial services industry.
- Demonstrate relationship-management skills, including the ability to work in a team environment.
- Have strong time-management, organizational, and problem-solving skills.
- Ability to learn and adapt quickly while applying creativity.
- Ability to work in a fast-paced environment with passion and a positive attitude.
Nice To Haves
- A bachelor’s degree or equivalent experience in Business, Commerce, Economics, Analytics, Mathematics, Statistics, or a similar program is helpful.
- Completion of the Securities Industry Essentials (SIE) exam is preferred.
Responsibilities
- Establish and nurture relationships with Internal Sales Management and Internal Business Consultants.
- Research and analyze competitor products to understand how they interact with the overall composition of clients’ portfolios.
- Partner with Internal Business Consultants to provide reporting, analysis, and insights to registered representatives, helping them identify investment opportunities, uncover potential market issues, and improve portfolio construction.
- Work with Internal Business Consultants to identify opportunities to improve the efficiency and effectiveness of the Internal Sales Desk.
- Participate in roundtable discussions and feedback sessions to increase industry knowledge and product expertise.
- Maintain competitive intelligence by attending meetings and engaging with internal departments to understand John Hancock’s internal strategies.
- Partner on department initiative projects to implement new processes and sales strategies across territories.
- Serve as a priority point of contact for inbound sales inquiries and potential client relationship development opportunities.
- Assist with the Continuing Education (CE) reporting process for large events.
- Help drive attendance at local events hosted by external parties.
Benefits
- Covered costs for required licensing.
- Structured training, paid study time during working hours, and ongoing support for licensing.
- Eligible employees may receive health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage.
- Adoption/surrogacy and wellness benefits, and employee/family assistance plans.
- Retirement savings plans, including pension/401(k) savings plans, and a global share ownership plan with employer matching contributions.
- Financial education and counseling resources.
- U.S. paid time off includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law).
- Statutory leaves of absence.
- Opportunity for eligible employees to participate in incentive programs and earn incentive compensation tied to business and individual performance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
