Summer 2027 Intern - AI Foundry Incubation

Salesforce•Palo Alto, CA

23h•$54 - $70

About The Position

Salesforce AI Research is a global leader in Enterprise AI, advancing AI research and turning it into production capabilities for enterprise products. The AI Research Incubation team connects foundational technology with customer needs by learning about customer pain points, matching them with emerging research, and validating technologies with users. The intern will help validate and shape future products at the intersection of AI research and product innovation. This is a Summer 2027 internship with a minimum duration of 12 weeks. The intern will plan and conduct user research, evaluate pilots and experiments, synthesize findings, and recommend directions for future product development. They will also help establish consistent research protocols and assessment frameworks and collaborate with researchers, engineers, and other stakeholders.

Requirements

Currently pursuing a graduate degree in a relevant field, such as Human-Computer Interaction, Information Science, Business, Economics, Psychology, or a related discipline.
Experience conducting qualitative or quantitative research, including interviews, surveys, or experimental studies.
Ability to analyze and synthesize research findings into clear, actionable recommendations.
Strong written and verbal communication skills, including presenting findings to technical and nontechnical audiences.
Interest in artificial intelligence, emerging technologies, and understanding how people interact with technology.

Nice To Haves

Experience conducting user research, usability testing, or customer discovery for software or AI-powered applications.
Familiarity with research methods such as experimental design, A/B testing, longitudinal studies, or adoption analysis.
Experience with qualitative and quantitative research tools, including Excel, SQL, Python, R, or survey platforms.
Understanding of product incubation, technology adoption, and business impact measurement.
Experience collaborating with multidisciplinary teams or conducting research in an industry setting.
Ability to vibe-code tools that help synthesize and collect data at scale.

Responsibilities

Design user research plans to validate pilots and experiments.
Conduct discovery interviews and synthesize learnings.
Produce reports on user studies and their outcomes.
Recommend directions for pilots and future experiments.
Establish standardized research protocols, templates, and assessment frameworks for unified user evaluations.
Collaborate with researchers, engineers, and cross-functional stakeholders to translate findings into product development recommendations.