Intern - Year Round (Lending Workforce Optimization)

Navy Federal Credit Union•Pensacola, FL

2d•$17 - $30•Onsite

About The Position

The Workforce Optimization team partners with Lending business leaders to ensure the right staffing strategies are in place to meet operational demand and member needs. Through workforce planning, forecasting, scheduling, reporting, and data analysis, the team provides actionable insights that improve efficiency, optimize resource utilization, and support strategic decision-making across the organization. To optimize the performance of business operations by analyzing current and forecasting future performance. Apply various analytical techniques to solve operational issues and support strategic initiatives. Work under minimal supervision. A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by clicking the “Attach Cover Letter" button during your application.

Requirements

Must be pursuing a degree from an accredited college/university
Effective interpersonal, verbal, and written communication skills
Effective research, analytical, and problem solving skills
Effective skill maintaining accuracy with attention to detail and meeting deadlines
Ability to exercise initiative and good judgment to make sound decisions
Ability to adapt to new technologies
Effective word processing and spreadsheet software skills
Effective time management skills
Ability to work independently and in a team environment

Nice To Haves

Exposure to data analytics
Administrative/clerical experience
The ability to work independently with a high level of attention to detail
Committed to self-development, both independently and from a mentor
Ability to contribute to the design of reports and presentations

Responsibilities

Provide support to the Workforce Management department of Lending; may work on small projects or portions of larger projects
Support Lending business strategy and initiatives
Assist and collaborate with various levels of staff to accomplish tasks/assignments
Perform research and basic analysis; may include quantitative and/or qualitative analysis
Maintain professionalism in all interactions with teammates and business partners
Attend meetings with various Lending departments and Workforce Management maintaining detailed notes of discussions and important action items
Perform routine audits of system data to ensure accuracy needed to support forecasting and scheduling functions
Process and update data in automated systems; may generate and analyze reports
Perform other duties as assigned