About The Position

Join the People Helping People Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service. The Opportunity We are seeking a talented Product Manager Intern to join our Cardholder Servicing Platform team. This role will support the Product Management function in shaping product strategy, analyzing market trends, and contributing to the development of a product roadmap that delivers exceptional customer experiences. The intern will assist in identifying opportunities for innovation, conducting research to inform strategic decisions, and collaborating with cross-functional teams to ensure alignment between business objectives and technology delivery. In addition to supporting product development, the intern will gain exposure to go-to-market planning and execution, helping prepare product positioning, messaging, and stakeholder communications to ensure successful launches. This position offers hands-on experience in product lifecycle management, strategic planning, and GTM activities within a leading fintech organization.

Requirements

  • Pursuing a degree in Business, Technology, Marketing, or related field.
  • Strong analytical and research skills with attention to detail.
  • Passion for improving customer experience through innovative technology solutions.
  • Excellent communication and collaboration skills.
  • Ability to work effectively in a fast-paced, cross-functional environment.

Nice To Haves

  • Familiarity with Agile principles and GTM strategies is a plus.

Responsibilities

  • Collaborate with product managers to support roadmap planning and prioritization.
  • Conduct research and analysis on market trends, competitive landscape, and customer needs.
  • Assist in defining product requirements.
  • Partner with technology teams to ensure clarity of scope and alignment with product vision.
  • Contribute to go-to-market activities, including:
  • Drafting product positioning and messaging.
  • Preparing internal and external communications for product launches.
  • Supporting readiness activities with marketing, operations, and customer support teams.
  • Monitor and report on product performance metrics and delivery progress.
  • Gather and synthesize stakeholder feedback to inform product decisions.
  • Identify opportunities for process improvement and innovation.
  • Participate in Agile ceremonies and contribute to continuous improvement initiatives.
  • Perform other duties and special projects as assigned.

Benefits

  • Competitive wages
  • Medical with telemedicine
  • Dental and Vision
  • Basic and Optional Life Insurance
  • Paid Time Off (PTO)
  • Maternity, Parental, Family Care Community Volunteer Time Off
  • 12 Paid Holidays
  • Company Paid Disability Insurance
  • 401k (with employer match)
  • Health Savings Accounts (HSA) with company provided contributions
  • Flexible Spending Accounts (FSA)
  • Supplemental Insurance
  • Mental Health and Well-being: Employee Assistance Program (EAP)
  • Tuition Reimbursement
  • Wellness program
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