Intern - Philanthropy Operations and Services

Chapters Health•Fairview Park, VA

12d

About The Position

The Intern provides administrative and gift-processing support to the Foundation’s Philanthropy Operations & Services team. This temporary position will support Chapters Health Foundation (CHF) during the transition to third-party caging and lockbox services. The position is responsible for the accurate and timely handling of incoming philanthropic mail, document imaging, batch uploads, donor acknowledgment letters, database maintenance activities, and other administrative functions that support gift processing and donor stewardship.

Requirements

Current enrollment in graduate or undergraduate degree program
Proficiency in MS Office Suite, Outlook, and Internet applications
Strong verbal and written communication skills
Good analytical, prioritizing, and organization skills
Ability to develop and maintain professional, collaborative relationships with business partners
Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment
Self-motivated with critical attention to detail, deadlines, and reporting
High degree of confidentiality
Satisfactorily complete competency requirements for this position.
Represent the Company professionally at all times through care delivered and/or services provided to all clients.
Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
Comply with Company policies, procedures and standard practices.
Observe the Company's health, safety and security practices.
Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
Use resources in a fiscally responsible manner.
Promote the Company through participation in community and professional organizations.
Participate proactively in improving performance at the organizational, departmental and individual levels.
Improve own professional knowledge and skill level.
Advance electronic media skills.
Support Company research and educational activities.
Share expertise with co-workers both formally and informally.
Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Responsibilities

Supports day-to-day operations developing a general understanding of all aspects of administrative functions including policies, procedures, and processes.
Gains exposure to various business functions specific to business group.
Gathers information and performs research.
Assists with reports, letters, documents and other forms of communication.
Observes processes and makes recommendations for improvements.
Provides assistance with special projects, as needed.
Performs other duties as assigned.
Receive, open, date, sort, and appropriately distribute incoming Foundation mail for CHF and CAP.
Identify checks, donor correspondence, planned giving documents, event-related gifts, and other materials requiring special handling.
Scan and image gift documentation and supporting materials according to established Foundation procedures.
Ensure scanned documents are complete, legible, and associated with the appropriate gift-processing workflow.
Sort and distribute mail to the appropriate Foundation team members or departments.
Handle donor information and financial documents with appropriate confidentiality and security.